Keith Castro
Agana Heights,Guam
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
midpac
Dededo, G U
01.2019 - 05.2019
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Identified discrepancies between physical count and computer data.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Used pallet jacks to move items to and from warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Ensured safety protocols were followed at all times while operating machinery.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Received and tracked incoming inventory shipments.
- Staged and sorted multiple types of products for loading.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Provided assistance in loading and unloading containers from ships and trains.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Performed cycle counts to maintain accurate inventory records.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Painter's Helper
Pacific Tire
Mangiloa, GU
06.2015 - 12.2017
- Followed safety protocols while operating machinery such as saws, sanders and grinders.
- Used spray guns to apply paint evenly over large surfaces.
- Repaired cracks in drywall prior to painting them.
- Cleaned surfaces to be painted using abrasives, solvents, brushes, scrapers and other tools.
- Dismantled parts of structures as needed before painting them.
- Protected surfaces with masking tape and plastic sheeting to prevent damage.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with mixing and preparing paints for use on projects.
Tour Guide
Tropical tours
Dededo, GU
01.2014 - 05.2015
- Selected travel routes and sites to visit based on knowledge of specific areas.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Acquired tickets and fees from individuals and larger groups prior to start of tour.
- Implemented interactive elements into tours to enhance visitor participation and enjoyment.
- Handled customer inquiries and resolved issues promptly to maintain high levels of satisfaction.
- Collected fees and tickets from group members.
- Planned itineraries in accordance with weather forecasts and length of each tour.
- Led guided tours and informational talks for large groups to showcase attractions and highlights.
- Escorted individuals and groups on cruises, sightseeing tours and through points of interest.
Rigger
Cabras marine
Piti , GU
03.2014 - 11.2014
- Set up metal pipes and support cables in effective arrangements for required loads.
- Safely disassemble rigging equipment when no longer needed for a production or performance.
- Ensure that all safety protocols are followed while setting up and operating rigging systems.
- Adjust cable tension as needed during the course of a performance or production.
- Inspect rigging equipment for any visible damage or defects prior to use.
- Perform regular checks on all cables and ropes used in order to ensure they meet safety standards.
- Position stage scenery, lighting fixtures, props, and other objects with precision accuracy using hoists, pulleys, winches, lifts, and cranes.
- Troubleshoot problems with rigging systems during performances or productions.
- Planned and prepared rigging before performances and handled rigging changes during performances.
Aircraft Linen Attendant
United services guam
Tamuning , GU
04.2013 - 12.2013
- Completed day-to-day duties accurately and efficiently.
- Inspected linens for damage or stains prior to washing and delivery.
- Packed freshly laundered linens into designated areas according to customer requirements.
- Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
- Sorted and counted articles removed from dryers to fold, hang and wrap.
Wait Staff Member
Leo palace
Yona, GU
01.2012 - 01.2013
- Prepared tables by setting up linens, silverware and glassware.
- Filled condiments and napkin containers during slack periods.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Served food and beverages to patrons and confirmed complete orders.
Customer Service Representative
IT&E
Agana, GU
08.2011 - 01.2012
- Identified opportunities for upselling additional products or services based on customer needs.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
George Washington High School
Mangilao, Gu05-2008
Skills
- Loading and unloading
- Shipping and receiving
- Shipment unpacking
- Self-motivated and disciplined
- Warehouse equipment maintenance
- Pallet jacks
- Cleaning and organizing
- Space optimization
- Pallet jack handling
- Warehouse safety
- Team collaboration
- Safety training
- Equipment maintenance
- Multitasking and organization
- Warehouse organization
- Punctual and dependable
- Warehouse operations
- Material loading and unloading
- Heavy lifting
- Labeling and sorting
- Problem-solving
- Packaging and labeling
Timeline
Warehouse Worker
midpac
01.2019 - 05.2019
Painter's Helper
Pacific Tire
06.2015 - 12.2017
Rigger
Cabras marine
03.2014 - 11.2014
Tour Guide
Tropical tours
01.2014 - 05.2015
Aircraft Linen Attendant
United services guam
04.2013 - 12.2013
Wait Staff Member
Leo palace
01.2012 - 01.2013
Customer Service Representative
IT&E
08.2011 - 01.2012
High School Diploma -
George Washington High School