Kate Mpho Motau
Senior Admin Clerk
Ridge Way Estate, Tasbet , Witbank
Summary
Dynamic and detail-oriented Personal Assistant with over 6 years of experience supporting senior executives in high-paced environments. Possess a Bachelor’s degree in Public Management, providing a strong foundation in organizational principles and administrative best practices. Adept at managing complex schedules, coordinating high-level meetings, and handling confidential information with utmost discretion. Proven track record in enhancing office efficiency and streamlining operations through exceptional organizational skills and proactive problem-solving. Committed to delivering top-notch support and contributing to the seamless operation of executive functions. Seeking to leverage extensive experience and dedication to excellence in a challenging new role.
Overview
11
11
years of professional experience
Work History
Personal Assistant to Director PHC
Department of Health (Nkangala District Office)
Witbank
8 2018 - Current
- Process all claims, including subsistence and travel claims, and monitor expenditure on budget of Director PHC and ensure compliance
- Follow up on reports, submissions, and directives due from and issued to managers at least day before due date and report to director before submission date arrive
- Monitor monthly use of consumables and projects and orderings
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Answered phone calls and addressed clients questions and concerns to promote satisfaction and continued business
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
- Assisted in preparation of presentations and reports, contributing to well-informed decision making
- Oversaw personal and professional calendars and coordinated appointments for future events
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations
- Contributed to positive work environment through professional demeanor and strong interpersonal skills
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately
- Monitored expenses closely, maintaining organized filing system for easy access to financial records
- Contributed to positive work environment through professional demeanor and strong interpersonal skills
- Aided executive in personal tasks such as scheduling appointments or running errands when needed
- Served as point of contact between clients and managerial staff
- Maintained appropriate filing of personal and professional documentation
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips
- Improved time management of executive through effective prioritization and organization of tasks
- Displayed absolute discretion at handling confidential information
- Improved time management of executive through effective prioritization and organization of tasks
- Coordinated events and functions with attention to detail ensuring successful execution
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments
- Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks
- Accomplished project deadlines by assisting with task completion whenever required
- Documented and distributed meeting notes to identify, analyze, and improve workflows
- Used discretion when handling confidential information
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly
- Enhanced executive's productivity by managing schedules, organizing meetings, and overseeing correspondence
- Increased efficiency in administrative processes by implementing new organizational systems and tools
- Experienced with productivity tools such as Zoom, Google Docs and Sheets.
- Handled incoming mail, bills and invoices and completed appropriate actions
- Entrusted to handle confidential and sensitive situations in professional matter
- Attended meetings, took notes and tracked action items
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business
- Monitored expenses closely, maintaining organized filing system for easy access to financial records
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives
- Provided research assistance on various projects, leading to informed decisions based on accurate information
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling
- Kept detailed track of household and maintenance inventory and schedules
Data Capturer
Foundation for Professional Development
Witbank
07.2016 - 07.2018
- Provide data support at facility level by adhering to Department of Health data collection tools and back-up SOPs, ensuring that Tier & TB data capturing is up to date and DHIS reporting system is in place, escalate to DQM and/or facility manager if required
- Capture data on specified Health Information systems, verify data for accuracy and consistency, capture raw data from patient files, data charts into all data bases including data from campaigns
- Generate Health Status reports as per facility and within correct time frames, weekly, monthly, quarterly and ad hoc as required
- Ensure proper filing of all monthly data reports (physical and electronic)
- Run absolute validation checks and validation queries
- Maintain computer based information systems to ensure availability, integrity and security of data in compliance with Public Service Regulations
- Import and export facility and sub-district data sets within set due dates
- Identify barriers to compliance with data collection systems and escalate to DQM and/or medical mentor
- Assist with Health Information Training workshops
- Support DQMs with monitoring of data elements of Site Improvement Management System (SIMS) per facility
- Support DQMs in ensuring that current run charts and other data level printouts are available and displayed at facility level to monitor progress.
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities
- Corrected data entry errors to prevent duplication or data degradation
- Maintained strict confidentiality while handling sensitive client information and records
- Verified accuracy and validity of data entered in databases
- Produced monthly reports with advanced Excel spreadsheet functions
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
- Entered client information into databases quickly and with minimal errors
- Scanned documents and saved in database to keep records of essential organizational information
- Obtained scanned records and uploaded into database
- Conducted audits of existing data entry processes
Office Administration Clerk (internship)
Department of Health (Nkangala District Office)
Witbank
03.2013 - 07.2016
- Maintained filing system and organized customer documents for easy retrieval of information
- Enhanced office organization with regular maintenance of files, records, and supplies inventory
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail
- Monitored office supplies and made arrangements for restocking of low-stock items
Education
BBA - Public Administration
Regenesys Business School
Sandton, South Africa 07.2024 - 10.2024
Skills
Strong Communication Skills
Report Writing
Travel Coordination
Correspondence drafting
Advanced interpersonal skills
Organizing and Preparing Meetings
Schoolandtertiaryeducation
- Regenesys Business School, Bachelor in Public Management, 2024
- Nkangala TVET College, Matric NQF level 4, 2012
- PSETA, Public Administration level 4 certification, 2019
Telephonenumbers
- 079 7232 495
- 0725186001
- 072 8301 105
Personalemailaddress
mpho.kate7@gmail.com
Personal Information
- ID Number: 9005100798081
- Driving License: Code 08
References
- Dr Nelson Cheryl, Director: PHC, Department of Health (Nkangala District), 082 331 8103, CherylN@mpuhealth.gov.za
- Mr Pascal Ndikuyeze, Data Quality Mentor, Foundation for Professional Development, 071 336 4463, Pascalndikuyeze@gmail.com
- Mr Mashabane Joshua Motlhamme, District Manager, Department of Health (Nkangala District), 082 4111 046, JoshuaM@mpuhealth.gov.za
Timeline
BBA - Public Administration
Regenesys Business School
07.2024 - 10.2024
Data Capturer
Foundation for Professional Development
07.2016 - 07.2018
Office Administration Clerk (internship)
Department of Health (Nkangala District Office)
03.2013 - 07.2016
Personal Assistant to Director PHC
Department of Health (Nkangala District Office)
8 2018 - Current
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