KARTIK VERMA
Bhopal
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Highly organized, detailed oriented and efficient worker with experience in Operation Management and Customer Service seeking a position offering opportunities for personal contribution and professional growth in banking and other financial sectors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deputy Manager of Operations
Axis Bank Ltd.
06.2023 - Current
- Responsible for assisting the manager with resource management, operational excellence, managing partnerships, associate development and proficiency, building and retaining customer relationships
- Maintain the highest level of customer service in all actions and interactions
- The control environment and improving on TAT's
- Contribute to drafting policies for regular monitoring and reviewing existing systems and procedures and design
- Generate New Quality Leads To get Better Cross Cell
- As a front desk officer, responsible for issuance of demand drafts and pay order, creation of term deposits, maintenance of general ledger, bulk salary processing and handling of 'easy pay', a proprietary software of Axis Bank
- As a cashier/teller, maintenance of cash registers, stock registers and responsible for year end compliance of the same
- Payment of Bills / Handling of Branch Documents /Locker Operation/Staff Loans
- Cross selling of different personal investment products (PIP) across the client base of the branch
- PIP products include Life Insurance, General insurance, Mutual Funds, Demat accounts and Gold
- Internal controls /quality audit checks for various processes
- Ensuring the processes
- Production of various MIS / Analytics / Dashboard for review with Senior Management & Business
- Cross selling of different personal investment products (PIP) across the client base of the branch
- PIP products include Life Insurance, General insurance, Mutual Funds, Demat accounts and Gold
- Identify, appoint and Working with Partners / Vendors and monitor Vendor performance/Quality and build operational framework to minimize the vendor risk
- Create processes in line with the overall organizations objective by regular interactions with business and allied functions
- Proactively identify and manage risk in every business, product, and service transaction leveraging the Risk Framework
- Understand and live the values that support our culture
- Treat all customers equally and fairly
- Adhere to policies and procedures.
Assistant Manager of Operations
Axis Bank Ltd.
09.2020 - 05.2023
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Responsible for Maintaining office registers.
- Ensure Service Requests to be FTR .
- Cross selling of different personal investment products (PIP) across the client base of the branch. PIP products include Life Insurance, General insurance, Mutual Funds, Demat accounts and Gold.
- Generate New Quality Leads To get Better Cross Cell.
- Proactively identify and manage risk in every business, product, and service transaction leveraging the Risk Framework.
- Understand and live the values that support our culture.
- Treat all customers equally and fairly.
- Adhere to policies and procedures
Intern in Banking & Operation
Axis Bank Ltd
07.2020 - 09.2020
- Gained The knowledge of Different Banking Products
- Learned the Banking Applications also learn Products Pitching and learned how to Handle Customers.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
PGDBS - Post Graduation Diploma in Banking & Financial Service
Amity University (ASIBAS)
Noida, UP06.2020
MBA - BANKING AND FINANCE
SAM COLLEGE
Bhopal, MP07.2019
Bachelor of Commerce - Economics
GANDHI P R COLLEGE
Bhopal, MP07.2017
HSC - Higher Secondary Certification
VIKRAM HIGHER SECONDARY SCHOOL
Bhopal, MP05.2014
SSC - Secondary School Certification
VIKRAM HIGHER SECONDARY SCHOOL
Bhopal, MP05.2012
Skills
- Operational Excellence
- Team Leadership
- Interpersonal Communication
- Policies and procedures implementation
- Client Relations
- Analytical/Critical Thinking
- Organizational Development
- Planning and Implementation
- Maintaining Compliance
- Continuous improvements
Certification
- NISM SERIES-V-A MUTUAL FUND DISTRIBUTOR CERTIFICATION
- IRDA CERTIFICATE IN LIFE INSURANCE
Internship
Intern in Banking & Operation, Axis Bank Ltd, Bhopal, Gained The knowledge of Different Banking Products., Learned the Banking Applications also learn Products Pitching and learned how to Handle Customers .
Fathername
MR. M M VERMA
Maritalstatus
Single
Personal Information
- Date of Birth: 17/09/95
- Gender: Male
- Nationality: Indian
Disclaimer
I hereby declare that all the information is true and correct as per best of my knowledge.,
KARTIK VERMA
Timeline
Deputy Manager of Operations
Axis Bank Ltd.
06.2023 - Current
Assistant Manager of Operations
Axis Bank Ltd.
09.2020 - 05.2023
Intern in Banking & Operation
Axis Bank Ltd
07.2020 - 09.2020
PGDBS - Post Graduation Diploma in Banking & Financial Service
Amity University (ASIBAS)
MBA - BANKING AND FINANCE
SAM COLLEGE
Bachelor of Commerce - Economics
GANDHI P R COLLEGE
HSC - Higher Secondary Certification
VIKRAM HIGHER SECONDARY SCHOOL
SSC - Secondary School Certification
VIKRAM HIGHER SECONDARY SCHOOL
Similar Profiles
ADITYA KALEADITYA KALE
Zonal Sales Manager at Axis Bank Ltd.Zonal Sales Manager at Axis Bank Ltd.
Vikas KumarVikas Kumar
Relationship Manager- Agriculture Dept. at Axis Bank Ltd.Relationship Manager- Agriculture Dept. at Axis Bank Ltd.
SWAPNIL VISHWAS AYARESWAPNIL VISHWAS AYARE
Senior IT Business Analyst - Manager at Axis Bank Ltd.Senior IT Business Analyst - Manager at Axis Bank Ltd.