Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Timeline
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Karen Kruger

Karen Kruger

Credit Manager
Randpark

Summary

Hardworking Credit Manager enthusiastic about improving department policies, standardizing processes and increasing customer satisfaction by providing fast, knowledgeable and friendly financial services.

Experienced Credit Manager knowledgeable about creditworthiness and document review. Highly effective at optimizing credit policies to balance profit and loss.

Service-oriented with track record of consistently delivering highest levels of performance. Tactful and dynamic professional offering great acumen in sales generation and customer relationship management. Knowledgeable in financial and credit analysis, credit modeling and market status monitoring.

Results-driven experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Overview

2025
2025
years of professional experience
1987
1987
years of post-secondary education
2
2
Languages

Work History

Credit Manager

KEMTEK IMAGING (PTY) LTD
9 2016 - Current
  • Company Overview: Distributor of bar code equipment, printers
  • Distributor of bar code equipment, printers
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
  • Improved credit risk management by implementing effective underwriting policies and procedures.
  • Implemented an effective training program for new hires that accelerated their ability to contribute effectively within the team environment quickly.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Conducted comprehensive financial analysis to assess creditworthiness for both new and existing customers.
  • Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Established a culture of continuous improvement within the credit department, driving process enhancements that increased productivity without sacrificing quality or control measures.

Senior Credit Controller/Asst.to Credit Manager

SA DRUGGIST
10.1994 - 1 1998
  • Chain Stores
  • Wholesalers
  • Independents
  • Pharmacies
  • Doctors
  • Government
  • International Accounts
  • Offered A Better Position In The Same Industry

General Manager/ Credit Manager

SAMCHEM (PTY) LTD
02.2016 - 08.2016
  • Company Overview: Distributors of chemical products/polymers
  • Overall Responsibility Of All The Departments
  • Managing Both The Costs & Revenue Of The Company
  • Putting In New Process & Procedures To Increase
  • Productivity Standards Visits With Local & Internal Suppliers
  • Arranging And Controlling Credit Insurance Policy
  • Interfacing With The All Credit Bureaus
  • Budgeting And Forecasting, Cashflow Analysis
  • Monthly Management Reporting Legal And Collection Process
  • Credit Limit Assessment And Analysis Distributors Of Chemical Products/Polymers Needed A More Permanent Position
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Credit Manager

PROTEA CHEMICALS A DIVISION OF OMNIA GROUP
05.2014 - 01.2016
  • Company Overview: Manufacturers of chemical products
  • Credit Assessment Of Customers Local & Africa
  • Financial Statements Assessments
  • On-Site Customer Visits Arranging And Controlling Credit Insurance Policy
  • Budgeting And Forecasting, Cashflow Analysis
  • Monthly Management Reporting
  • Legal And Collection Process
  • Credit Limit Assessment And Analysis
  • Manufacturers Of Chemical Products
  • To Join A Similar Environment Where I Had The Option Of Being 50% Shareholder

Credit Control Manager

PROTEA POLYMERS A DIVISION OF OMNIA GROUP
08.2009 - 05.2014
  • Company Overview: Manufacturers of chemical products
  • Credit Assessment Of Customers
  • Financial Statements Assessments
  • On-Site Customer Visits
  • Arranging And Controlling Credit Insurance Policy
  • Budgeting And Forecasting, Cashflow Analysis
  • Monthly Management Reporting
  • Legal And Collection Process
  • Credit Limit Assessment And Analysis
  • Increased efficiency in debt recovery efforts by utilizing data analysis tools to identify trends and prioritize collections activities.
  • Proactively identified and addressed potential credit risks, mitigating financial losses while ensuring business growth.
  • Managed a team of credit controllers to maximize productivity and achieve departmental goals.

Corporate Credit Controller

MUSTEK LIMITED (MECER)
05.2005 - 07.2009
  • Company Overview: Information technology
  • Deliver Invoices To Government Departments
  • Visit Government Dept's Weekly To Ensure Procedures Are Correct And Timeous Payments
  • Build Collaborative Relationships With Government Officials (Financial & Procurement Dept's)
  • Assist Black Empowerment Dealers With Their Business Strategies And Collections
  • Review Debtors Age Analysis
  • Sort Out All Queries On 30 Million Debtors Book
  • Keep Monthly Reconciliations And Overdues To A Minimum (Less Than 3%)
  • Customers Include Justice Dept, Defence, And Education, Land Affairs.Telkom, Eskom All Telephonic Collections, Queries

Financial Analyst

RANI RESORTS
02.2005 - 04.2005
  • Company Overview: Hotel and resort operator
  • Temp Position

Company Accountant

PW PRODUCTS (PREVIOUSLY PENNZOIL)
04.2000 - 10.2004
  • Company Overview: Distributors motor care products and other consumer goods
  • Full Financial Function To Balance Sheet
  • General Ledger And Control Accounts
  • Reconciliations
  • Creditors Debtors/Credit Control
  • Paye And Vat Returns
  • Inventory Control
  • Shareholders Loan Accounts
  • Budgeting And Forecasting
  • Bank Accounts And Recons
  • Served as a trusted resource for colleagues seeking guidance on financial matters, sharing expertise and insights to support informed decision making.
  • Assisted in the preparation of quarterly board presentations by compiling relevant financial data into clear visuals and summaries.
  • Monitored cash flow closely to ensure sufficient funds were available for daily operations and capital investments.

Senior Credit Controller

MOLOPE COSMETICS
07.1999 - 02.2000
  • Company Overview: Part of Beige Pharmaceuticals
  • Analyse Financial Statements
  • Cash Flow Cycles
  • Debtors Reconciliations
  • Total Debtors Book R6.5 Million
  • 1005 Customers Black Market / Retail / Smme
  • Cashbook Reconciliations
  • Telephonic Collections
  • Loading Of Entire Debtors, Sales Files Into New Computer System
  • Negotiated payment terms with customers based on their individual circumstances, maintaining good relationships while protecting the company''s interests.

Training & Marketing Co-Ordinator

The SA BREWERIES FINANCE AND ACCOUNTING SCHOOL
10.1998 - 04.1999
  • Co-Ordination Of The Cbet (Competency Based Education & Training) Programme
  • Liaising With Students And Their Respective Managers, The Cfa And Service Providers
  • Presentation Of Various Accounting Modules
  • Responsible For Recruiting New Students Country Wide
  • Preparation Of All Costs For Bookkeeper
  • Presentations Of Current Training Programmes To All Inter-Companies
  • Editor Of Newsletter On Cbet
  • Student Evaluation And Career Path Analysis
  • Updating All Managers On Performance Of Staff In Form Of A Monthly Report
  • The Function Was Outsourced And The Position Became Redundant

Senior Credit Controller Asst. to Credit Manager

SMITHKLINE BEECHAM PHARMACEUTICALS
02.1998 - 09.1998
  • Staff Of 10 Reporting
  • Controlled A Book Of R40 Million On A Open Item System
  • Responsible For All Government Accounts And Export Clients
  • Full Customer Reconciliations
  • Assisted In Settling Monthly Targets And Monitoring Debtors Days For London
  • Customer Visits – Mainly Include Problem Customers –

Government

  • Capturing Of Receipts And Allocations Of Payments
  • Processing Debtors Receipts (Completion Of Form E’S
  • Responsible For Debtors Reconciliations, Monthly Statements And Ageing Analysis
  • Preparation Of Interest Schedules For Overdue Debtors Processing Thereof
  • Data Entry Of All Relevant Journals
  • Analyzing Financial Statements Participation In Financial Year-End
  • Played an integral role in the development of business continuity plans related to credit control operations, ensuring minimal disruption during unforeseen events.
  • Head Hunted By Sab

Credit Manager

OK BAZAARS
08.1991 - 09.1994
  • Responsible For Full Credit Control Department As Well As 10 Credit Controllers
  • Better Career Prospects

Senior Rental Agent

BUDGET RENT-A-CAR
07.1989 - 07.1991
  • Seeking More Of A Challenge In The Line With My Qualifications

Education

Matric -

Victoria Park High School
Port Elizabeth, South Africa

National Diploma In Marketing And Sales Management - Marketing, Financial Accounting, Economics

Port Elizabeth Technikon
01.1986 - 01.1988

Bachelor Of Commerce - Marketing And Accounting

University Of Port Elizabeth
Port Elizabeth

Skills

    Credit analysis

    Performance Improvements

    Risk Analysis

    Financial Forecasting

    Cash Flow Management

    Expertise in

    BRILLIANT ACCOUNTING

    Customer Engagement

    Proficient with [Software]

    IMPACT

    BAAN

    MS OFFICE

    JD EDWards

    PBCS

    LOTUS

    WORD PRO

    PASTEL

    SAGE ACCAPC

    QAD

Personal Information

  • Age: 57
  • Citizenship: SOUTH AFRICAN

Interests

Painting

Hiking

Timeline

General Manager/ Credit Manager

SAMCHEM (PTY) LTD
02.2016 - 08.2016

Credit Manager

PROTEA CHEMICALS A DIVISION OF OMNIA GROUP
05.2014 - 01.2016

Credit Control Manager

PROTEA POLYMERS A DIVISION OF OMNIA GROUP
08.2009 - 05.2014

Corporate Credit Controller

MUSTEK LIMITED (MECER)
05.2005 - 07.2009

Financial Analyst

RANI RESORTS
02.2005 - 04.2005

Company Accountant

PW PRODUCTS (PREVIOUSLY PENNZOIL)
04.2000 - 10.2004

Senior Credit Controller

MOLOPE COSMETICS
07.1999 - 02.2000

Training & Marketing Co-Ordinator

The SA BREWERIES FINANCE AND ACCOUNTING SCHOOL
10.1998 - 04.1999

Senior Credit Controller Asst. to Credit Manager

SMITHKLINE BEECHAM PHARMACEUTICALS
02.1998 - 09.1998

Senior Credit Controller/Asst.to Credit Manager

SA DRUGGIST
10.1994 - 1 1998

Credit Manager

OK BAZAARS
08.1991 - 09.1994

Senior Rental Agent

BUDGET RENT-A-CAR
07.1989 - 07.1991

National Diploma In Marketing And Sales Management - Marketing, Financial Accounting, Economics

Port Elizabeth Technikon
01.1986 - 01.1988

Credit Manager

KEMTEK IMAGING (PTY) LTD
9 2016 - Current

Matric -

Victoria Park High School

Bachelor Of Commerce - Marketing And Accounting

University Of Port Elizabeth
Karen KrugerCredit Manager