Joyce Nokuthula Madonsela
Real Estate Practitioner
Witbank
Summary
Driven professional with a proven track record in real estate and finance, excelling in customer service and cash handling. At Africana Properties, enhanced client satisfaction by skillfully negotiating and managing transactions, coupled with expert market analysis. Demonstrated adeptness in payment processing and financial record accuracy, achieving significant results in fast-paced environments.
Overview
20
20
years of professional experience
6
6
Certifications
Work History
Real Estate Practitioner
Africana Properties
07.2024 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Performed comparative market analyses to determine optimal listing prices for sellers, maximizing profitability while minimizing time on the market.
- Negotiated, facilitated, and managed real estate transactions.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Cash Desk Supervisor
The Ridge Casino
01.2005 - 03.2015
- Performed accurate balancing of all receipts and transactions.
- Compiled complex cash flow reports monthly.
- Operated photocopy machine, cash register, and other office equipment.
- Traced back specific cash transactions to origins.
- Made daily cash deposits to company bank.
- Maintained accurate financial records through diligent documentation of all transactions and adjustments.
- Prepared accurate bank deposits by reconciling daily sales reports with cash receipts.
Education
No Degree - Secretarial Studies And Office Administration
Mpondozankomo Technical College
Witbank, South Africa 04.2001 -
Human Resources Management
Mpondozankomo Business School
Witbank, South AfricaNo Degree - Introduction To Economics And Financial Management
Unisa
Witbank, South Africa 04.2001 -
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Cash Register Operation
Payment Collection
POS Systems
Accomplishments
- Achieved promotion through effectively helping with personnel training
- Supervised team of 10 staff members.
- Documented and resolved staff conflict which led to harmonious working environment
- Achieved high sales by introducing canvassing door to door marketing
- Achieved by completing breakdowns and reconciliations with accuracy and efficiency.
Languages
English
Upper intermediate (B2)
Certification
Fidelity Fund Certificate
Timeline
Real Estate Practitioner
Africana Properties
07.2024 - Current
Cash Desk Supervisor
The Ridge Casino
01.2005 - 03.2015
No Degree - Secretarial Studies And Office Administration
Mpondozankomo Technical College
04.2001 -
No Degree - Introduction To Economics And Financial Management
Unisa
04.2001 -
Human Resources Management
Mpondozankomo Business School
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