Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joulene Theron

Receiving Manager
Margate

Summary

Dynamic GRV Manager at Build-It Margate with a proven track record in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and performance monitoring. Skilled in strategic planning and decision-making, driving productivity improvements and fostering a motivated workforce.


Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience

Work History

GRV Manager

Build-It Margate
02.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Admin Supervisor

Timbercity
08.2019 - 02.2025
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.

Manager

Internet Lounge
01.2017 - 01.2019
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Hoerskool Fochville
Fochville
04.2001 -

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Time management

Workforce management

Performance management

Timeline

GRV Manager

Build-It Margate
02.2025 - Current

Admin Supervisor

Timbercity
08.2019 - 02.2025

Manager

Internet Lounge
01.2017 - 01.2019

Hoerskool Fochville
04.2001 -
Joulene TheronReceiving Manager