Boxing
Joshua Banda
Fitness Instructor
Emalahleni
Summary
Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Group Fitness Instructor
Wynard Fitess
Emalahleni
08.2023 - Current
- Set up and broke down equipment before and after classes.
- Planned and executed group fitness sessions of more than 20 people with warm-ups and cool-downs.
- Increased member retention by 5% fostering a supportive and motivating exercise environment.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Created comprehensive fitness programs tailored to the needs and goals of each individual.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
Food Waiter
The French House
Emalahleni
02.2022 - 08.2023
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
Restaurant Waiter
Lush Coffee & Art
Emalahleni
02.2022 - 02.2023
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas for optimal guest experience.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Witbank High
Emalahleni, South Africa 01.2016 - 02.2020
Skills
Problem-Solving
undefinedInterests
Gym
Reading
Timeline
Group Fitness Instructor
Wynard Fitess
08.2023 - Current
Food Waiter
The French House
02.2022 - 08.2023
Restaurant Waiter
Lush Coffee & Art
02.2022 - 02.2023
High School Diploma -
Witbank High
01.2016 - 02.2020
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