Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Joshua Banda

Joshua Banda

Fitness Instructor
Emalahleni

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Group Fitness Instructor

Wynard Fitess
Emalahleni
08.2023 - Current
  • Set up and broke down equipment before and after classes.
  • Planned and executed group fitness sessions of more than 20 people with warm-ups and cool-downs.
  • Increased member retention by 5% fostering a supportive and motivating exercise environment.
  • Created structured and innovative fitness programs to be executed in small to large group atmospheres.
  • Created comprehensive fitness programs tailored to the needs and goals of each individual.
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.

Food Waiter

The French House
Emalahleni
02.2022 - 08.2023
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Inspected dishes and utensils for cleanliness.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business

Restaurant Waiter

Lush Coffee & Art
Emalahleni
02.2022 - 02.2023
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Witbank High
Emalahleni, South Africa
01.2016 - 02.2020

Skills

Problem-Solving

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Interests

Boxing

Gym

Reading

Timeline

Group Fitness Instructor

Wynard Fitess
08.2023 - Current

Food Waiter

The French House
02.2022 - 08.2023

Restaurant Waiter

Lush Coffee & Art
02.2022 - 02.2023

High School Diploma -

Witbank High
01.2016 - 02.2020

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Joshua BandaFitness Instructor