Jeanne Jove Merin
Saipan,Northern Mariana Islands
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Kensington Hotel Saipan
08.2018 - 10.2023
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
Sandwich Maker
Subway
02.2018 - 07.2018
- Greeted guests, promoted specials, and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
Store Clerk
Himawari Saipan
01.2017 - 01.2018
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Young Achiever's International School
Las Pinas City, Philippines07.2012
Skills
- Front Office Support
- Automated Telephone Systems
- Guest Relations
- Registration Processing
Languages
Filipino
Native language
Timeline
Front Desk Agent
Kensington Hotel Saipan
08.2018 - 10.2023
Sandwich Maker
Subway
02.2018 - 07.2018
Store Clerk
Himawari Saipan
01.2017 - 01.2018
High School Diploma -
Young Achiever's International School
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