Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeanne Jove Merin

Saipan,Northern Mariana Islands

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.

Overview

7
7
years of professional experience

Work History

Front Desk Agent

Kensington Hotel Saipan
08.2018 - 10.2023
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.

Sandwich Maker

Subway
02.2018 - 07.2018
  • Greeted guests, promoted specials, and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Executed sandwich artistry duties with very low occurrence of errors.

Store Clerk

Himawari Saipan
01.2017 - 01.2018
  • Assisted customers by answering questions and fulfilling requests.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

High School Diploma -

Young Achiever's International School
Las Pinas City, Philippines
07.2012

Skills

  • Front Office Support
  • Automated Telephone Systems
  • Guest Relations
  • Registration Processing

Languages

Filipino
Native language

Timeline

Front Desk Agent

Kensington Hotel Saipan
08.2018 - 10.2023

Sandwich Maker

Subway
02.2018 - 07.2018

Store Clerk

Himawari Saipan
01.2017 - 01.2018

High School Diploma -

Young Achiever's International School

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Jeanne Jove Merin