Janet Jooste
Admin
Secunda
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
32
32
years of professional experience
Work History
Food and Beverage Supervisor . Food Trailer
Mobi Munch Own Business
05.2023 - 12.2024
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards
Administrative Clerk
Pureau Fresh Water(Div of Steiner)
03.2007 - 09.2007
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created and updated records and files to maintain document compliance.
- Process orders and new Contracts
- Data capture and update stock
- Handling of Petty Cash
Customer Service Clerk
Grinrod
04.2004 - 02.2007
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Follow up on all Deliveries.
Afrika Lodge Guesthouse
Recetion/Admin
03.2001 - 09.2003
- Collected room deposits, fees, and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
Wage Clerk / Admin
OK Bazaars
12.1992 - 07.1996
- Resolved customer problems and complaints.
- Weekly Wages/Monthly Wages
- Attendance Register
- Leave Control
- Cash Office
- Sales and customer service
- Receiving Clerk
- Maintained filing system and organized customer documents for easy retrieval of information
- Enhanced office organization with regular maintenance of files, records, and supplies inventory
Education
No Degree - Birth - 2years Play Based Learning Course
Play Based Learning
Secunda, South Africa 07.2024 - 07.2024
Skills
Customer Service
Ordering Supplies
Food presentation
Staff Supervision
Timeline
No Degree - Birth - 2years Play Based Learning Course
Play Based Learning
07.2024 - 07.2024
Food and Beverage Supervisor . Food Trailer
Mobi Munch Own Business
05.2023 - 12.2024
Administrative Clerk
Pureau Fresh Water(Div of Steiner)
03.2007 - 09.2007
Customer Service Clerk
Grinrod
04.2004 - 02.2007
Afrika Lodge Guesthouse
Recetion/Admin
03.2001 - 09.2003
Wage Clerk / Admin
OK Bazaars
12.1992 - 07.1996
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