Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Hulisani Rodzula Tshivhase

Provincial Administrator
Mbombela

Summary

Dynamic Provincial Administrator at Lesaka Applied Technologies with a proven track record in office management and customer service. Enhanced employee productivity through effective time management and streamlined document retrieval systems. Skilled in MS Office and fostering team collaboration, I successfully reduced overhead costs while improving internal communication and onboarding processes.

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement. Humility keeps me enchored.

Overview

19
19
years of professional experience
6
6
Languages

Work History

Provincial Administrator

Lesaka Applied Technologies
05.2022 - Current


  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Managing staff overtime and fleet cost for vehicles used for proactive sales activities.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
  • Developed comprehensive filing system that significantly improved document retrieval times.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
  • Making sure cards stock is enough to ensure the smooth running of the bank.
  • Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
  • Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
  • Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
  • Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Created and managed project plans, timelines and budgets.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Collected, arranged, and input information into database system.
  • Management of logbooks , cash flow and making travel and logistical arrangements and handling of procurement.

Assistant Financial Planner

Standard Bank of South Africa
06.2021 - 04.2022
  • Increased client retention rates by developing strong relationships through excellent communication and personalized service.
  • Organized client meetings and presentations, effectively communicating complex financial concepts in an easy-to-understand manner.
  • Assisting planner in the collection of information and preparation of packs to ensure that planner has information available to meet with clients in order to achieve sales budget.
  • Ensuring that all leads are logged correctly in the presence of the customer and unsure cross selling opportunities are identified.
  • Ensure that necessary compliance documents are provided to the planner prior to the meeting with clients.
  • Following up with relevant product providers, operation teams and customers to ensure all outstanding information finalized and deal is issued.
  • Ensuring that all leads are captured on the system.
  • Compilation and submission of various weekly reports, checking and submission of new business applications to ensure smooth and speedy processing of applications.

Export/Import Team Leader

Tsetsano 103 Trading and Projects
06.2014 - 05.2021
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Building up good relations with service providers to improve overall service level.
  • Delivering orders to proper addresses.
  • Assist in identifying and and setting sales strategy.
  • Setting up sales plan in order to achieve sales target required by the company.

Admin Clerk

Getwise Legal Services
09.2006 - 12.2011
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Arranged meetings and appointments and updated records to assist management.
  • Contributed to project success by providing administrative support to various teams as needed.
  • Supported auditors by efficiently compiling requested documentation.

Education

Bachelor of Arts - International Relations, Developmental Studies

University of Venda
Thohoyandou, South Africa
04.2001 -

Skills

    Office administration

    Customer service

    MS office

    Administrative support

    Problem-solving

    Time management

    Attention to detail

    Recordkeeping and file management

    Office management

    Mail handling

    Team collaboration

    Supplies ordering

    Events coordination

    Travel coordination

    New hire onboarding

Additional Information

References:


Lesaka Applied Technologies: Zandile Seherrie( 078 175 0275)


Standard Bank of South Africa: Tintswalo Mathebula9079 722 6377)

Timeline

Provincial Administrator

Lesaka Applied Technologies
05.2022 - Current

Assistant Financial Planner

Standard Bank of South Africa
06.2021 - 04.2022

Export/Import Team Leader

Tsetsano 103 Trading and Projects
06.2014 - 05.2021

Admin Clerk

Getwise Legal Services
09.2006 - 12.2011

Bachelor of Arts - International Relations, Developmental Studies

University of Venda
04.2001 -

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Hulisani Rodzula TshivhaseProvincial Administrator