Huang Long
Saipan,CNMI
Summary
Highly motivated trilingual professional fluent in Chinese, English, and Korean, with extensive experience in interpretation, retail sales, office administration, hospitality management, and community service. Currently pursuing a Bachelor of Science in Business Management at Western Governors University. Proven ability to work effectively in multicultural environments with professionalism, accuracy, and strong interpersonal skills.
Overview
1
1
Certification
Work History
Interpreter
Freelance
Saipan, MP
- Provided Chinese-English-Korean interpretation for law firms and government offices
- Interpreted for the Saipan Mayor, Rota Mayor, and Tinian Mayor
- Ensured confidentiality, accuracy, and cultural appropriateness
- Community & Government Services
- Facilitated communication between clients and service providers in diverse settings.
- Translated written documents accurately for various industries and purposes.
- Assisted clients in understanding complex information through clear interpretation.
- Collaborated with healthcare professionals to ensure effective patient communication.
- Managed scheduling and logistics for interpretation appointments seamlessly.
- Maintained confidentiality and professionalism during sensitive discussions.
- Developed strong relationships with clients to enhance trust and reliability in services.
- Interpreted verbal conversations between individuals with limited English proficiency.
- Translated written texts from one language to another accurately and efficiently.
- Supported colleagues by providing assistance with translations as needed.
Sales Associate
Hello Fashion Gift Shop
, MP
- Delivered high-quality multilingual customer service
- Supported sales operations and customer engagement
- Built strong customer relationships
- DFS / Saipan Atomy Evergreen Center
- Assisted customers with product selection and provided personalized service.
- Maintained store displays, ensuring merchandise was visually appealing and organized.
- Handled customer inquiries and resolved issues with professionalism and care.
- Participated in promotional events to enhance brand visibility and attract customers.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
Office Clerk
Queen Bee Corporation
Saipan, MP
- Handled office paperwork and administrative coordination
- Supported sales and clerical operations
- Processed incoming and outgoing mail efficiently.
- Assisted in filing and organizing documents for easy access.
- Maintained accurate records using office management software.
- Ensured cleanliness and organization of the office environment.
Assistant Restaurant Manager
West Coast Restaurant
Saipan, MP
- Assisted with daily operations and staff supervision
- Supported scheduling, inventory, and service quality
- Assisted in managing daily restaurant operations and staff coordination.
- Oversaw inventory management and ensured proper stock levels were maintained.
- Resolved customer complaints efficiently to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation processes.
- Monitored food quality and presentation to maintain high standards of service.
- Resolved customer complaints in a timely manner.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Provided leadership and direction to restaurant employees.
- Monitored customer service standards and took corrective action when needed.
Certified Diver & Marketing Manager
A21 Dive Shop
Saipan, MP
- Managed marketing activities and customer outreach
- Promoted diving services while maintaining safety standards
- Conducted underwater inspections for structural integrity and marine life assessments.
- Operated diving equipment and ensured proper functionality before dives.
- Assisted customers with dive gear selection and safety briefings.
- Collaborated with team members to execute dive plans effectively.
- Participated in regular equipment maintenance to ensure operational readiness.
- Operated underwater video, sonar, and recording equipment.
- Studied dive plan, routine and emergency procedures and explained assignment details to fellow divers.
Education
Bachelor of Science - Business Management
Western Governors University
Utah12.2025
High School Diploma -
Saipan Southern High School
Saipan, CNMISkills
- Trilingual communication (Chinese, English, Korean)
- Legal, government, and community interpretation
- Customer service and sales
- Office administration and documentation
- Team leadership and supervision
- Marketing and client outreach
- Hospitality and service operations
- Customer service
- Project management
- Bilingual communication
- Time management
- Office administration
- Relationship building
- Event planning
- Interpretation
- Interpretation equipment use
- Intercultural sensitivity
- Language proficiency
- Professional ethics
- Emotional intelligence
- Content adaptation
- Client service
- Effective communication
- Multitasking capacity
- Document translation
Certification
- Math Court Championship Participant
- Mock Trial Professionalism Award Recipient
- Tutoring Club Vice President & Interact Club Member
- School Band Manager; Former Pacific Wind Band Member
- Current Saipan Natibu Lions Club Member
- Registered Local Court Interpreter
- Certified Divemaster - Scuba Diving International (SDI)
- Hospitality Certification - Northern Marianas Technical Institute (NMTI)
Languages
- English (speaking, reading, writing)
- • Korean (speaking, reading, writing)
- • Chinese (Mandarin), Native (speaking, reading, writing)
Timeline
Interpreter
Freelance
Sales Associate
Hello Fashion Gift Shop
Office Clerk
Queen Bee Corporation
Assistant Restaurant Manager
West Coast Restaurant
Certified Diver & Marketing Manager
A21 Dive Shop
Bachelor of Science - Business Management
Western Governors University
High School Diploma -
Saipan Southern High School