Summary
Overview
Work History
Education
Skills
Proficiencyforte
Academia
Computerknowledge
Personal Information
Languages
Timeline
Generic

HEMPRAKASH SHRIVAS

Ratlam

Summary

Seeking assignments in Sales & Marketing Management/ Operations Management/ Business Development Management.

A result oriented professional with nearly 14 years of experience. Presently working in CEAT LTD As a RSM. Resourceful at attaining market penetration targets to achieve maximum market cap by processing sales through Direct Sales Teams. A thorough professional with a proactive attitude and proven track record in imparting training to Sales & Marketing team by using learning theories & instructional strategies. Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, Sales and Marketing Management and Planning.

Overview

14
14
years of professional experience

Work History

Regional Manager

CEAT Ltd
06.2023 - Current

· Develop and implement strategies to increase sales and profits in the region handling 13 District .

· Develop and manage relationships with customers, Dealers and Distributor .

· Oversee and direct regional staff, ensuring effective communication and collaboration

· Recruit, train and develop regional Team .

· Ensure regional operations adhere to company policies and procedures

· Monitor regional compliance with safety, environmental and legal regulations

· Develop and manage regional budgets.

· Identify and analyze regional market trends and conditions with managing data.

· Monitor regional competitors

· Identify opportunities for regional growth and expansion

· Conduct regular performance reviews with regional staff.

RSM

Ceat Ltd.
11.2019 - 05.2023


  • Look after channel sales & Service and key account for Ceat Tyre in Kutch and surashtra Local & up country area.
  • To keep close eyes on competitor activities and send report to my reporting mangers
  • Look after marketing (BTL activities)
  • Look after Fleet Management programmer all segment sales & Service.
  • OE claim handling and customer service.
  • Educate to dealer about customer handling.
  • Handling bigger key account of Ceat and increase SOB of CEAT as monthly discussed with owner about tyre performance.
  • C2C and D2D at CFA level.
  • Increase DAP and breath in my area to identify new customer.

Area Manager

CEAT Ltd
10.2015 - 09.2019


  • When I joined this organization that time I appointed as a Area Manager post.
  • Look after channel sales & Service for Ceat Tyre in Ahmedabad Local & up country area.
  • Look after Fleet Management programmer all segment sales e.g
  • Truck, PCR, UVR,MCY, SC Farm Tyres.
  • Ensuring healthy relationship with Institutional parties and big fleet owner like Ahmedabad Municipal, Electreca vehicles, chartered logistics
  • To do the Campaign and Brand pull activity in the area e.g
  • Customer Interaction programmer.
  • Business development & Expansion of new dealer in concern with company profitability and white space area.
  • To increase market share and execute compel of organization.
  • Customer Relation management by meeting end user and market opinion maker directly.
  • To keep close eyes on competitor activities and send report to my reporting mangers
  • Look after marketing (BTL activities).
  • Achieved record number of conversion customer P1, P2 and direct channel partner and ceat shoppy & did many awards during three and half Years Like best TL in west -2


SM (Sales)

ANAND NISSAN INDORE
06.2014 - 10.2015
  • Roles & Responsibilities:
  • I am working here as a SM Sales but handling concurrent position also, like I also looking Process Co-coordinator, Marketing.
  • In upcountry market I did many successful events.
  • At present I am handling team of more than 13 officer’s.
  • Everyday myself call to Walk in & Tele in customer to take feed back of my Team.
  • Everyday taking plan from SO.
  • Everyday call to all financer & visit also to make healthy relation and for Enquiry generation.
  • Visit other location like, Khargon, Bhouranpur, Ujjain Ratlam, to see the market trend and work of my sales officer & motivate him.
  • Monthly plan for event in corporate to know about our dealership and product for increases sales.
  • Distributes corporate scheme that comes from NISSAN to my colleagues.
  • Every morning & evening taking daily reports from SO to know their performance for the day.
  • Take care of all the complaints regarding any issue.
  • Lead and manage Territorial Direct Retail Sales Teams to achieve given subscriber acquisition targets.
  • Demonstrate pro-active and high initiative behavior to achieve sales and collection targets through respective teams.
  • Analyze performance and report it to my seniors.
  • Co-ordinate with the field Event managers in handling local & Corporate Event.
  • Provide timely as well as structured feedback from trade, customers and competitors.
  • Arrange time to time training of my Sales team.

SM (Sales)

AUDI INDORE
02.2014 - 06.2014
  • Roles & Responsibilities:
  • I am working here as a SM Sales but handling concurrent position also, like I also looking Process Co-coordinator, Marketing.
  • In upcountry market I did many successful events.
  • Everyday call to all financer & visit also to make healthy relation and for Enquiry generation.
  • Visit other location like, Khargon, Bhouranpur, Ujjain Ratlam, Mandsuar, neemuh top ten customer in city.
  • Monthly plan for event in corporate to know about our dealership and product for increases sales.
  • Every morning & evening giving daily reports to my CEO.
  • Take care of all the complaints regarding any issue.
  • Lead and manage Territorial Direct Retail My self to achieve given subscriber acquisition targets.
  • Co-ordinate with the field Event managers in handling local Megha Event.
  • Provide timely as well as structured feedback from trade, customers and competitors.
  • Arrange time to time training of my self by electronic media.

ASM (Sales)

Rajpal Abhikaran (Ratlam) Pvt. Ltd.
12.2010 - 02.2014
  • Roles & Responsibilities:
  • When I joined this organization that time I appointed as a TEAM LEDAR post.
  • I joined this organization since beginning of the Dealership.
  • I am handling five Dist
  • Ratlam, Mandsuar, Neemuch, Jhabua, & Dhar.
  • Till date we sold more than 500 Toyota Vehicle in Above mentioned Dist.
  • I am working here as a SM Sales but handling concurrent position also, like I also looking Process Co-coordinator, Marketing In charge, SSOPI In charge.
  • In upcountry market I did many successful events.
  • In last year performance we got many awards from Toyota.
  • At present I am handling team of more than 25 officer’s.
  • Everyday myself call to Walk in & Tele in customer to take feed back of my Team.
  • Everyday taking plan from TL’s of their team member’s.
  • Everyday call to all financer & visit also to make healthy relation and for Enquiry generation.
  • Visit other location like Mandsuar, Neemuch, Jhabua, & Dhar to see the market trend and work of my sales officer & motivate him.
  • Monthly plan for event in corporate to know about our dealership and product for increases sales.
  • Distributes corporate scheme that comes from Toyota to my colleagues.
  • Every morning & evening taking daily reports from TL’S & SO to know their performance for the day.
  • Take care of all the complaints regarding any issue.
  • Lead and manage Territorial Direct Retail Sales Teams to achieve given subscriber acquisition targets.
  • Demonstrate pro-active and high initiative behavior to achieve sales and collection targets through respective teams.
  • Analyze performance and report it to my seniors.
  • Co-ordinate with the field Event managers in handling local & Corporate Event.
  • Provide timely as well as structured feedback from trade, customers and competitors.
  • Arrange time to time training of my Sales team.
  • Achievements: Achieved DESI Score, we got position in quadrant 1, achieved Foreign trip for myself and team.
  • Got 2 times Best Dealer Award (Double Crown) from Toyota.

SALES OFFICER

MARUTI DELARSHIP AT MY CAR
07.2024 - 12.2010
  • Roles & Responsibilities:
  • Above mentioned post I was having responsibility to look all upcountry market.
  • In upcountry market I did many successful events.
  • Every month I given my plan to my seniors and same I told to my TL to know my visit plan.
  • Every alternate days visit big & small corporate to know the needs of product.
  • Monthly plan for event in upcountry to know about our dealership and product for increases sales.
  • Every morning & evening taking daily reports of my seniors to know my performance for the day.
  • Lead my self and manage Territorial Direct Retail Sales.
  • Demonstrate pro-active and high initiative behavior to achieve sales and collection targets.
  • Analyze performance and report it to my seniors.
  • Co-ordinate with the field Event managers in handling local & upcountry Event.
  • Provide timely as well as structured feedback from trade, customers and competitor.
  • Achievements:
  • Roles & Responsibilities:
  • Stream lined and resolved all Service Delivery and Service Assurance Issues.
  • Achieved record number of customer & did many Award during last One Year.

Education

Bachelor of Science - Statistics

Vikram University
Ujjain, India
07.2024

MBA - Marketing

Narsee Monjee Institute of Management Studies
Mumbai
04.2024

Skills

  • Attention to Detail
  • Good Telephone Etiquette
  • Social Perceptiveness
  • Data Entry
  • Operational management
  • Sales and marketing strategies
  • Business development and planning
  • Staff Management
  • Territory Management
  • Sales Planning

Proficiencyforte

Monitoring and processing sales through a chain of distributors and direct sales Team. Monitoring, motivating and training Sales Officer to enhance sales. Sending reports to the top management., Implementing short / long-term plans for achieving process objectives. Coordinating with different departments for process fulfillment. Organizing Trainings and giving process updates. Coordinating with dealer and dealer network and monitoring their day to day activities and also to develop them to reach the business motive (regarding the company’s future planning.). Handling customer grievances and resolving issues., Identifying new areas of expansion of business and seeking possibilities of promoting increase in Consumer base. To maintain good professional relations with all Business Channel Partners., Ensuring a high-quality customer experience. Elevating customer satisfaction. Setting quality standards for operational areas & ensuring adherence to quality standards. Developing Process Parameters, Quality Evaluation & Grading System and Testing Techniques for evaluation & managing documentation of the same., Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.

Academia

NMIMS (Narsee Monjee Institute of Management Studies), 2021 to 2023, VIKRAM UNIVERSITY RATLAM, 2006, M.P.B., 2002, M.P.B., 2000

Computerknowledge

Windows, MS Office, Proficient in use

Personal Information

  • Father's Name: Shri. Trilokinath shrivas
  • Date of Birth: 28/12/1985
  • Marital Status: Married

Languages

Hindi
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

SALES OFFICER

MARUTI DELARSHIP AT MY CAR
07.2024 - 12.2010

Regional Manager

CEAT Ltd
06.2023 - Current

RSM

Ceat Ltd.
11.2019 - 05.2023

Area Manager

CEAT Ltd
10.2015 - 09.2019

SM (Sales)

ANAND NISSAN INDORE
06.2014 - 10.2015

SM (Sales)

AUDI INDORE
02.2014 - 06.2014

ASM (Sales)

Rajpal Abhikaran (Ratlam) Pvt. Ltd.
12.2010 - 02.2014

Bachelor of Science - Statistics

Vikram University

MBA - Marketing

Narsee Monjee Institute of Management Studies
HEMPRAKASH SHRIVAS