Demetri Theodorou
IT Support
Benoni
Summary
Highly motivated and innovative IT Technician with 3+ years of professional experience. Adept at diagnosing and resolving technical performance issues, enhancing system efficiency, and delivering exceptional customer support. Proven ability to lead, mentor, and collaborate effectively with team members to achieve organizational goals. Skilled in database management, software engineering concepts, and technical support (both on-site and remote).
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Language
Work History
Technical & Sales
TabletPOS
03.2021 - Current
- Boosted IT sales through effective upselling strategies.
- Designed and managed databases to enhance client efficiency.
- Delivered on-site and remote support, resolving issues promptly.
- Conducted client training for seamless system adoption.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Education
DATA Analytics
EDUVOS
09-2025
Higher Education - undefined
Benoni High
01.2018
Skills
- Communication
- Customer Service
- Leadership Skills
- Sales
- Computer Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
- Customer service
- Microsoft office
- Data entry
Timeline
Technical & Sales
TabletPOS
03.2021 - Current
Higher Education - undefined
Benoni High
DATA Analytics
EDUVOS