Danielle Weideman
Sales Representative
Nelspruit
Summary
Developed skills in dynamic, customer-focused environment, consistently delivering exceptional brand representation and customer engagement. Excels in communication and relationship-building, with proven ability to adapt and thrive in fast-paced settings. Looking to transition into a new role, leveraging these transferable skills to make a positive impact.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Brand Ambassador
Various Employers
Nelspruit
02.2022 - Current
- Promotions for various brands and businesses;
- Approached possible new clients and interacted in natural conversation with goal of developing brand loyalty;
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products;
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas;
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge;
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions; and
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
Extra Waitress / Bar Staff
Little Loftus
03.2019 - Current
- I work at Little Loftus as a extra staff member when they are in need of assistance;
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment;
- Enhanced customer satisfaction by providing timely and efficient drink orders;
- Reduced waste by closely monitoring inventory levels and implementing effective stock rotation practices;
- Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously; and
- Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
Bar Manager
Ons Hoofkantoor Pub and Grill
05.2022 - 02.2025
- Closed out cash register and prepared cashier report at close of business.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Developed marketing strategies to attract wider customer base, increasing foot traffic during off-peak hours.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Barista/ Waitress/Cashier
Brewers Feast
Nelspruit
05.2019 - 10.2019
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Afrikaans Home Language, English Secondary Language, CAT- Computer Studies, Business Studies, Tourism, Life Orientation, Math Literacy
Hoerskool Bergvlam
Nelspruit 01.2016 - 12.2017
Afrikaans Home Language, English Secondary Language, CAT- Computer studies, Business Studies, Tourism, Life Orientation, Math Literacy
Skills Academy
Nelspruit 04.2018 - 12.2019
Skills
Customer engagement
Customer relations
Customer service
Brand awareness
Marketing
Time management
Sales closing
Multitasking
Calm under pressure
Supervision and leadership
Timeline
Bar Manager
Ons Hoofkantoor Pub and Grill
05.2022 - 02.2025
Brand Ambassador
Various Employers
02.2022 - Current
Barista/ Waitress/Cashier
Brewers Feast
05.2019 - 10.2019
Extra Waitress / Bar Staff
Little Loftus
03.2019 - Current
Afrikaans Home Language, English Secondary Language, CAT- Computer studies, Business Studies, Tourism, Life Orientation, Math Literacy
Skills Academy
04.2018 - 12.2019
Afrikaans Home Language, English Secondary Language, CAT- Computer Studies, Business Studies, Tourism, Life Orientation, Math Literacy
Hoerskool Bergvlam
01.2016 - 12.2017
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