Dedicated professional driven to bring value and achieve success in any role, whether as a cleaner or a manager. Unwavering determination to go above and beyond, implement change, and continuously evolve. Thrives on growing alongside teams and fostering synergy from start to finish because every individual is vital. Proven track record as an experienced Buyer in the Furniture and Shopfitting industry, with strong negotiation skills and expertise in building relationships. Extensive experience in estimating with proficiency in CAD and SketchUp. Successful management of small to medium-sized workforces as a Factory Manager, well-versed in overseeing site installation projects.
Overview
17
17
years of professional experience
Work History
H.O.D Operations
Legendz Store Renovations
04.2022 - 03.2025
Provide inspired leadership for the organization & subordinates
Maintain adherence to important policy, planning, and strategy decisions from Head Office
Contribute and provide ongoing input to develop, implement, and review operational policies and procedures
Assist HR with recruiting when necessary
Help promote a company culture that encourages top performance and high morale
Costing, budgeting, reporting, planning, and auditing of operations on projects, in the factory and on site
Work with senior stakeholders
Ensure all legal and regulatory compliance with work teams & health and safety requirements
Identify and address problems and opportunities for the company
Support worker communication with the management team
Manage overall operations and is responsible for the effective and successful management of labour, productivity, quality control and safety measures as established and set for the Operations Department
Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards
Organizing the budget of the company in collaboration with the director
Plan and review compensation actions; enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
Analyse process workflow, employee and space requirements and equipment layout; implement changes
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labour budget expectations
Manage staff levels, wages, hours, contract labour to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident-free workplace
Responsible for all aspects of vehicle and heavy equipment rentals
Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies
Manage relationships with key operations vendors
Track vendor pricing, rebates and service levels
Review and approve all operational invoices and ensure they are submitted for approval prior to payment
Serve as primary point of contact when there is customer issues related to equipment quality, customer service, or accidents and mishaps on-site
Resolving problems and complaints
Work closely with Management team to set and/or implement policies, procedures and systems and to follow through with implementation
Communicate all operating policies and/or issues at department meetings
Work closely with the team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining equipment and reduce sub-rental expenses
Reading of blueprints, reviews/works shop drawings, and understand design drawings to fabricate custom products
Maintain paperwork as necessary for the production activities within the scenic carpentry shop
Schedule daily staff duties and oversee the preparation and production of materials to meet daily/weekly deadlines, i.e., verifies that all material/product is available
Oversee quality control process for all products produced
Set an example for shop staff concerning following Core Values to include, work ethic, quality of work, attendance, positive attitude, and ability to get along with other employees
Take responsibility for carpentry shop productivity for job completion within estimated hours; and ensures each employee performs at the level required for his or her position
Warrant shop operates according to company requirements and promptly addresses any issues
Works with HR to arrange for Temporary hires when required to meet the production schedule
Recommends employees for promotion or demotion, based on their performance to the leadership team
Attend weekly production meeting and provide status information for each job in progress
Coordinates fabrication strategies, material and labour calculations with the Estimating
Skilled craftsman who is familiar and can work with laminate, wood, and plastics to finish high and medium end custom cabinets
Must be well versed in modern manufacturing & production techniques such as a CNC wood router, beam saw, edge bander, joiners, panel saw, and shapers
Ensures and oversees that proper personal protection equipment is always worn by installation crew and that the job site work area is cleaned daily
Ensures and oversees that proper safety practices and procedures are used, including proper disposal of hazardous/toxic liquids or materials
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Head of Procurement
Libra Joiners & Interiors
07.2020 - 03.2022
Procurement of all items required for all departments
Checking requisition/job orders with actual job costing to confirm allowances
Processing purchase orders on Pastel Accounting
Filing of transactions for accurate paper trail
Making a scanned copy of requisition, quotations, purchase order and POP if applicable
All docs filed per purchase order number in a daily folder for accurate and speedy access of daily transactions
Dealing and meeting with suppliers on a regular basis
Supervising Receiving Department
Supervising Store Department
Daily follow up with Receiving & Stores for orders received, orders credited, and Items issued out to Factory Staff and Site Crews
Overseeing the procurement process daily
Making sure procurement policies is in place and adhered to
Resolved invoice and payment issues to facilitate prompt payment to suppliers.
Monitored and managed procurement budget to control costs.
Project Manager Sales & Marketing
Fineline Shopfitters
07.2019 - 01.2020
Meeting with Clients & Designers on a daily bases for projects briefings, design pack briefings prior to projects cost estimations
Briefing Estimating department on new projects costings, amendments and extra work on current projects
Briefing Manufacturing department prior to manufacturing, assembly of joinery items
Briefing Site crews on Installation requirements prior to projects installation/Site commencement work
Liaise with all contractors on installation dates –(first fit, second fit and site progress as required)
Overseeing the manufacturing process and progress daily
Overseeing the site installation process and progress daily
Manage project budgets and scope of works
Handing over completed projects to Clients, Designers
Handling all contractors accounts for payments
Sales and marketing updates on media platforms with factory & site progress picture before and after updates
Regular Site Visits to all running Sites
Manage Client’s Expectations
After Sales is a very important part of this Role to make sure clients are happy and stays happy once a week telephonic conversations
Client Management is my first priority it’s very important for me to make sure I do everything to assist and accommodate every time all the time
Identified plans and resources required to meet project goals and objectives.
Met project deadlines without sacrificing build quality or workplace safety.
Monitored project performance to identify areas of improvement and make adjustments.
Procurement Officer
Libra Joiners & Interiors
06.2017 - 07.2019
Procurement of all any items required for all departments
Checking requisition/job orders with actual job costing to confirm allowances
Processing purchase orders on Pastel Accounting
Filing of transactions for accurate paper trail
Making a scanned copy of requisition, quotations, purchase order and POP if applicable
All docs filed per purchase order number in a daily folder for accurate and speedy access of daily transactions
Dealing and meeting with suppliers on a regular basis
Supervising Receiving Department
Supervising Store Department
Daily follow up with Receiving & Stores for orders received, orders credited, and Items issued out to Factory Staff and Site Crews
General Manager
Fineline Shopfitters
06.2014 - 04.2017
Day to day operations
Projects Estimates, Client approval follows up with Estimating Department
Projects Deposit follow up with Accounts Department
Assisting with Job numbers for Approved Projects
Reviewing Procurement of Materials for Projects with Buyer/Procurement Officer
Briefing and assisting Production Foremen with Detailing of Drawing Pack for Manufacturing
Monitor Project Budget, Production Progress, Site Progress
Advice Accounts Department on Invoicing terms as per the Breakdown of Cost Schedule and Project Progress
Meeting with Buyer, Estimator, Accounts, Factory Production and Site Projects Manager twice a week for Progress Reports, Procurement Challenges, Accounts Challenges, Production Challenges, Site Challenges and to agree on a suitable plan of action moving forward
Oversee Progress on Full turnkey Projects assisting Project Manager where needed daily
Sales and marketing updates on media platforms with factory & site progress picture before and after updates
Regular Site Visits to all running Sites
Manage Client’s Expectations
After Sales is a very important part of this Role to make sure clients are happy and stay happy once a week telephonic conversation
Client Management is my first priority it’s very important for me to make sure I do everything to assist and accommodate every time all the time
Estimator
Synergy Interiors
06.2012 - 04.2014
Completing of cost estimates
Brief Contractors with regards to Project Scope and requirements
Pricing negotiations with all contractors
Check drawings and revised drawings for Costings
Working closely with designers, production and site projects managers
Complete full project breakdown of cost for client’s review
Good understanding of Auto Cad & Sketch Up and able to work in both, this is helpful to simplify details for Contractors and to speed up sub-contractors cost submissions
BOQ, Client Brief, Drawing Packs, Scope of Works with attention to detail completed in the allowed time frame
Experience in Full turnkey projects Costings
After Sales – Follow up with Clients during and after project is completed
Buyer
Synergy Interiors
04.2010 - 06.2012
Procurement of all items required for all departments
Processing purchase orders on Pastel
Filing of transactions for accurate paper trail
Dealing and meeting with suppliers on a regular basis
Supervising Receiving Department
Supervising Store Department
Daily follow up with Stores for orders received, order credited and Items issued out to Factory Staff and Site Crews
Store man
Synergy Interiors
03.2008 - 04.2010
Opening of Store for Tools and hardware issuing
Stock take of all tools on a week to week basis
Stock take of all materials on a week to week basis
Facility check on a week to week basis and making sure building, vehicles, machinery are in good working order
Daily receiving of all incoming stock (Hardware, boards etc.)
Daily quality check all completed joinery item before dispatching to site
Dispatching of all completed joinery items and coordinating with courier companies to get joinery items to destinations on time local and cross border