Chetan Kaitkay
Sales Professional
Indore
Summary
Accomplished Sales Professional with 17+ years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
17
17
years of professional experience
Work History
Vice President of Sales
AJM Software
Dubai
09.2023 - Current
- Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Initiated in-depth account assessments with sales and management teams to evaluate sales potential.
- Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
- Implemented creative marketing campaigns in collaboration with partners, resulting in increased brand awareness and customer acquisition.
- Managed a diverse portfolio of partners, consistently exceeding revenue targets through strategic planning and execution.
- Provided training resources for partners to maximize product knowledge, boosting sales performance across the board.
- Achieved successful negotiation outcomes by utilizing effective communication and active listening skills.
- Enhanced client relationships with efficient negotiation strategies that focused on mutually beneficial solutions.
- Participated in cross-functional team-building activities.
- Set clear expectations for tasks and responsibilities, ensuring accountability across the entire team.
- Streamlined processes through the identification of bottlenecks and implementation of best practices.
Co-Founder
KabeerTech Consulting LLC
12.2021 - 08.2023
- Grew the customer base through targeted outreach and networking events.
- Streamlined operational processes for improved efficiency and cost reduction.
- Established foundational processes for business operations.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Drove company expansion into new markets, increasing overall brand visibility and recognition.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Led a team of professionals to successfully launch new product lines, expanding the company''s market share.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Head Sales
Atishay Limited
04.2019 - 11.2021
- Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
- Increased channel partner sales by developing and implementing effective strategies.
- Launched new product offerings into the channel market successfully by collaborating closely with product management teams during planning stages.
- Evangelized benefits of global platform to add value to unified product offering.
- Identified opportunities for growth within existing accounts by analyzing data on customer needs, preferences, and behaviors.
- Forecasted growth and presented trends based on previous buying behavior.
Senior Sales Manager
Eastern Software Systems Africa Limited
12.2017 - 01.2019
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Senior Channel Sales Manager
IDS Next Business Solutions Pvt.Ltd
11.2014 - 11.2017
- Enhanced partner relationships by providing regular training and support on products, services, and sales techniques.
- Maintained strong relationships with industry experts to stay informed about emerging trends and competitors'' strategies in the marketplace.
- Developed customized sales plans for each channel partner, driving increased revenue.
- Streamlined communication between company and channel partners, ensuring alignment of goals and objectives.
- Increased market share through the development of innovative sales strategies tailored to specific regional markets.
- Developed relationships with clients and potential clients to improve business growth.
- Developed comprehensive training programs for new hires, resulting in faster integration into the team and increased productivity.
- Expanded international sales by cultivating strong relationships with key clients and distributors.
- Established a global network of strategic partners to support continued growth in international markets.
- Built lasting relationships with industry influencers to keep abreast of emerging trends and drive positive brand positioning in target markets.
Senior Sales Executive
BatchMaster
11.2011 - 10.2014
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Fostered an open line of communication between partners and internal resources such as finance or customer service teams.
- Expanded distribution network by identifying and recruiting new reseller partners.
- Oversaw end-to-end contract negotiation process from initial outreach through final signing.
- Developed strong relationships with key decision-makers within strategic accounts.
- Established strong rapport with key channel partners for long-term business relationships.
- Developed customized proposals for clients, enhancing the company''s value proposition.
- Increased channel sales revenue by developing and implementing effective sales strategies.
Inside Sales Engineer
Diaspark
02.2009 - 10.2011
- Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
- Participated in weekly team meetings to review performance metrics against targets set by management, identifying areas for improvement where necessary.
- Participated in ongoing professional training programs to further hone selling skills and stay current with best practices in inside sales techniques.
- Developed and implemented sales strategies to increase revenue.
- Efficiently managed high volume of inbound leads, prioritizing responses based on potential revenue generation.
- Consistently met performance metrics such as call volume, talk time, and deal closure rates, contributing to the overall success of the sales team.
- Delivered compelling sales presentations to prospective clients via phone calls, emails, and virtual meetings.
- Increased sales revenue by consistently meeting and exceeding monthly quotas in a fast-paced inside sales environment.
- Worked closely with outside sales representatives to jointly close complex deals requiring multiple touchpoints with prospects or clients.
- Provided vital support during trade shows and other promotional events to generate brand awareness among potential customers.
Associate Software Engineer
Wipro Technologies
06.2007 - 01.2009
- Actively participated in agile ceremonies, including daily stand-ups and sprint retrospectives, to maintain alignment with project goals.
- Participated in sprint planning meetings to provide input on test effort estimation and resource allocation for upcoming projects.
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Enabled faster issue resolution through effective bug reporting techniques that provided clear steps for replication and relevant supporting information.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Coordinated with software developers to evaluate new technological tools, alternate processes and new designs to improve functionality and quality.
- Validated API responses and request structures to guarantee efficient communication between different software components.
- Enhanced product reliability with thorough functional, performance, and regression testing.
Education
Bachelor in Engineering - Information Technology
Rajiv Gandhi Technical University
Bhopal 04.2001 -
High School Diploma -
C.B.S.E.
XII 04.2001 -
X -
C.B.S.E.
Indore, India 04.2001 -
Timeline
Vice President of Sales
AJM Software
09.2023 - Current
Co-Founder
KabeerTech Consulting LLC
12.2021 - 08.2023
Head Sales
Atishay Limited
04.2019 - 11.2021
Senior Sales Manager
Eastern Software Systems Africa Limited
12.2017 - 01.2019
Senior Channel Sales Manager
IDS Next Business Solutions Pvt.Ltd
11.2014 - 11.2017
Senior Sales Executive
BatchMaster
11.2011 - 10.2014
Inside Sales Engineer
Diaspark
02.2009 - 10.2011
Associate Software Engineer
Wipro Technologies
06.2007 - 01.2009
Bachelor in Engineering - Information Technology
Rajiv Gandhi Technical University
04.2001 -
High School Diploma -
C.B.S.E.
04.2001 -
X -
C.B.S.E.
04.2001 -
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