Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chanel  Stemmet

Chanel Stemmet

Secunda

Summary

I am a dedicated and hardworking professional with strong administrative and customer service skills in the automotive industry. I thrive in fast-paced environments and excel in organization, teamwork, and problem-solving. With an outgoing personality and excellent people skills, I build strong relationships with clients and colleagues, ensuring smooth operations and exceptional service delivery. I am honest, detail-oriented, and always go above and beyond to achieve the best results. My ability to manage quotes, invoices, and inventory while maintaining efficient workflow coordination makes me a valuable asset to any team.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Receptionist

Engine & Gearbox Specialists
07.2024 - 02.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Preparing and issuing quotes for vehicle maintenance and repair services.
  • Generating and managing invoices, ensuring accurate billing and payment tracking.
  • Ordering parts required for vehicle repairs and maintenance, coordinating with suppliers to ensure timely delivery.
  • Maintaining inventory records and tracking stock levels to prevent shortages.
  • Handling customer inquiries, providing quotes, and assisting with service bookings.
  • Liaising with mechanics and suppliers to ensure efficient workflow.
  • Managing administrative tasks, including filing, data entry, and record keeping

Jenica Mouton - 082 520 4086

Receptionist

JJ Engine Gearbox Maintenance Service
12.2023 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Preparing and issuing quotes for vehicle maintenance and repair services.
  • Generating and managing invoices, ensuring accurate billing and payment tracking.
  • Ordering parts required for vehicle repairs and maintenance, coordinating with suppliers to ensure timely delivery.
  • Maintaining inventory records and tracking stock levels to prevent shortages.
  • Handling customer inquiries, providing quotes, and assisting with service bookings.
  • Liaising with mechanics and suppliers to ensure efficient workflow.
  • Managing administrative tasks, including filing, data entry, and record keeping.

Maureen Mouton - 079 537 5768

Waiter

Hennas Se Boerestal
08.2023 - 10.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

Marie Van Der Walt - 062 682 9789

Waiter

Legends Sport Bar
09.2022 - 08.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

Marie Van Der Walt - 062 682 9789

Education

High School Diploma -

Hoerskool Secunda
Secunda
01.2023 - 12.2023

Skills

Administrative Support

Appointment Scheduling & Client Relations

Stock & Inventory Management

Attention to Detail & Accuracy

Time Management & Multi Tasking

Problem Solving & Conflict Resolution

Team Collaboration & Leadership

Cash Handeling & Payment Processing

Parts Ordering & Supplier Coordination

Customer Service & Communication

Administrative Support

Timeline

Receptionist

Engine & Gearbox Specialists
07.2024 - 02.2025

Receptionist

JJ Engine Gearbox Maintenance Service
12.2023 - 07.2024

Waiter

Hennas Se Boerestal
08.2023 - 10.2023

High School Diploma -

Hoerskool Secunda
01.2023 - 12.2023

Waiter

Legends Sport Bar
09.2022 - 08.2023
Chanel Stemmet