Empower
Chakshu Maharshi
Administration & Facility Managment
Indore
Summary
Administration Senior Executive with expertise in office administration, SAP material procurement, invoicing, vendor management, Empower Admin ticketing, CMS management, housekeeping, infrastructure and facility management. Experienced in managing front office operations, cross-functional coordination, stakeholder engagement, and workplace services within corporate and hospitality environments. Proficient in MS Office, reporting, team handling, and process optimization, with a proven ability to enhance operational efficiency and deliver exceptional employee, guest, and client experiences.
Overview
2
2
Certifications
10
10
years of professional experience
Work History
Executive Administration
Impetus Technologies India Pvt Ltd
04.2025 - Current
- Manage day-to-day administrative operations to ensure smooth and efficient office functioning.
- Handle SAP material procurement, including raising Purchase Requisitions (PR), tracking Purchase Orders (PO), and coordinating with vendors for timely delivery of materials.
- Process and verify vendor invoices, maintain records, and coordinate with the finance team for timely payments.
- Manage and monitor Empower Admin tickets, ensuring timely resolution of facility and employee service requests.
- Oversee CMS (Complaint/Customer Management System) portal activities, track service requests, and ensure closure within defined timelines.
- Supervise housekeeping operations, vendor deployment, consumable management, and cleanliness standards across office premises.
- Coordinate infrastructure and facility management activities, including maintenance of office equipment, furniture, meeting rooms, and common areas.
- Managed vendor and service provider relationships, ensuring performance monitoring and contract compliance.
- Support front office operations, visitor management, employee assistance, and guest hospitality services.
- Prepare administrative reports, MIS reports, asset records, and documentation using Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Coordinated with internal departments and external stakeholders to execute administrative requirements seamlessly.
- Monitor inventory levels, stationery, pantry supplies, and office consumables while ensuring cost-effective procurement.
- Facilitate employee onboarding logistics, workstation readiness, access management, and office support services.
- Ensure compliance with organizational policies, safety standards, and operational procedures.
- Assist in event management, employee engagement activities, town halls, and corporate meetings.
- Handle team coordination, task allocation, and service quality monitoring for housekeeping and support staff.
- Drove workplace experience initiatives through personalized employee support and proactive issue resolution.
Administration, Sr Executive
Dilip Buildcon Ltd, Bhopal
10.2020 - 03.2025
Front Desk Associate
Holiday Inn, Jaipur
12.2018 - 09.2020
Housekeeping Associate
The Leela, Goa
07.2018 - 12.2018
Hotel operations Trainee
Taj Fisherman's Cove, Chennai
10.2016 - 05.2017
Kitchen Trainee
Noor us Sabah Palace, Bhopal
06.2016 - 07.2016
Education
Bachelors - Hotel Management
Jagran Lakecity University
Bhopal, Madhya Pradesh, India01-2018
Diploma - computer Operator & Programming Assistant
Indian institute of Computer education
Bhopal, Madhya Pradesh, India01-2014
Skills
MS Office
Vendor Management
Document control
Office administration
MIS reporting
Purchase order processing
Records management
Front desk operations
Guest relations
Reservation management
Issue resolution
Shift coordination
Telephone etiquette
Complaint handling
Housekeeping coordination
Duty roster management
Hospitality operations certification
SAP Material Procurements
Empower Admin Tickets
CMS Managment
Software
SAP
CMS
Certification
Data Analyst
Interests
Travelling, Trying new cuisines, Digital content editing(Reels)
Timeline
Executive Administration
Impetus Technologies India Pvt Ltd
04.2025 - Current
Administration, Sr Executive
Dilip Buildcon Ltd, Bhopal
10.2020 - 03.2025
Front Desk Associate
Holiday Inn, Jaipur
12.2018 - 09.2020
Housekeeping Associate
The Leela, Goa
07.2018 - 12.2018
Hotel operations Trainee
Taj Fisherman's Cove, Chennai
10.2016 - 05.2017
Kitchen Trainee
Noor us Sabah Palace, Bhopal
06.2016 - 07.2016
Diploma - computer Operator & Programming Assistant
Indian institute of Computer education
Bachelors - Hotel Management
Jagran Lakecity University
REWARDS
Gold Level Trail Blazer-Holiday Inn, Jaipur, Highest up selling award-Holiday Inn, Jaipur, Awarded with employee of the Month-Hjcc, Got GM Reorganization several times for Highest Up Selling.