
Dynamic Customer Service Representative with a proven track record at Teleperformance, adept at resolving conflicts and enhancing customer loyalty. Skilled in active listening and problem-solving, I effectively managed high-stress situations, ensuring customer satisfaction through accurate information and support. Committed to delivering exceptional service and fostering positive relationships.
Customer service
Problem-solving
Active listening
Product knowledge
Call center experience
Served a voluntary work for The Church of Jesus Christ of Latter-Day Saints to help people learn about Jesus Christ in Johannesburg, South Africa for 2 years.
National Certificate in Bookkeeping
National Certificate in Bookkeeping