Carlyn Joan DLG.-Hofschneider
Saipan,MP
Summary
Responsive team leader with strong [Type] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
33
33
years of professional experience
Work History
Shop Manager
Blossoms Floral Depot & Novelties
Saipan, MP
July - Current
- Developed and implemented procedures for the efficient operation of the shop.
- Conducted regular stock takes to ensure accurate inventory records.
- Maintained high standards of customer service throughout the store.
- Monitored staff performance and provided feedback and guidance as necessary.
Officer In Charge-Highway Safety Office
Department of Public Safety
Saipan, MP
08.1991 - 07.2013
- Ensured compliance with company policies and procedures.
- Initiated and implemented new administrative processes to improve efficiency.
- Maintained records of employee attendance and performance.
- Managed daily operations, including scheduling, budgeting, and staff supervision.
- Tracked financial information such as accounts receivable and payable data.
- Monitored workflow to ensure deadlines were met in a timely manner.
- Prepared reports on operational activities for upper management review.
- Enforced security protocols within the workplace environment.
- Resolved customer complaints in an efficient and professional manner.
- Assisted with recruiting efforts by conducting interviews with potential candidates.
- Collaborated with other departments to develop innovative solutions to problems.
- Organized special events such as conferences or seminars.
- Participated in weekly meetings with senior management team members.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Engaged targets in low-light conditions by properly using night vision equipment.
Education
High School Diploma -
Mount Carmel School
Chaln Kanao06-1983
Skills
- Staff Management
- Staff Leadership
- Staff Supervision
- Customer Assistance
- Customer Relations
- Store Opening And Closing Procedures
- Customer Service
- Customer Experience Management
- Business Administration
- Employee Training
- Cash Management
- Opening And Closing Procedures
- Store Displays
Timeline
Officer In Charge-Highway Safety Office
Department of Public Safety
08.1991 - 07.2013
Shop Manager
Blossoms Floral Depot & Novelties
July - Current
High School Diploma -
Mount Carmel School
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