Summary
Overview
Work History
Education
Skills
References
Interests
QUALIFICATIONS
HIKING, READING, BREEDING FISH
Timeline
Generic
Bongani Poyane Matlala

Bongani Poyane Matlala

BUSINESS DEVELOPMENT EXECUTIVE
Witbank

Summary

Business development professional with track record of identifying and capitalizing on market opportunities. Proven ability to lead teams to success and deliver results. Known for adaptability and reliability in dynamic business environments. Skilled in market analysis and relationship management.

Experienced with market analysis, strategic planning, and relationship management. Utilizes strategic thinking to identify growth opportunities and drive business objectives. Track record of building and maintaining strong client relationships.


Skilled business development professional with proven track record in driving growth and forging strategic partnerships. Known for strong leadership and team collaboration, adapting to changing market needs and consistently delivering results. Expertise in client relationship management, market analysis, and strategic planning. Highly dependable and goal-oriented, with focus on achieving measurable outcomes.


Key HR Functions:

1. Recruitment and Hiring: Finding and hiring the right talent.
2. Employee Onboarding: Integrating new employees into the organization.
3. Performance Management: Managing employee performance and development.
4. Employee Relations: Building positive relationships with employees.
5. Compliance: Ensuring adherence to labor laws and regulations.
6. Training and Development: Enhancing employee skills and knowledge.
7. Benefits and Compensation: Managing employee benefits and compensation.

Overview

21
21
years of professional experience

Work History

Senior Business Development Executive

INDWE RISK SERVICES
04.2025 - Current
  • Increased client base by identifying potential opportunities and establishing new relationships with key decisionmakers.
  • Utilized advanced data analysis tools to track sales performance metrics, identify areas for improvement, and develop targeted strategies for growth.
  • Performed client research and identified opportunities for account growth, account penetration, and market expansion.
  • Expanded market presence by researching industry trends, analyzing competitors'' strategies, and adjusting sales tactics accordingly.
  • Managed a diverse portfolio of clients across various industries, ensuring consistent delivery of exceptional service and tailored solutions.
  • Exceeded sales quotas consistently by employing a consultative selling approach focused on understanding client needs thoroughly before proposing tailored solutions.
  • Identified untapped markets by conducting thorough research on emerging trends and incorporating findings into targeted sales campaigns.
  • Organized engaging networking events that fostered connections between industry professionals and generated valuable leads for future business development pursuits.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Improved business performance by consistently surpassing revenue targets through proactive lead generation and relationship management.
  • Cultivated strong relationships with existing clients to ensure customer satisfaction, repeat business, and referral opportunities.
  • Secured high-level contracts with major clients through persuasive presentations and diligent follow-up efforts.
  • Mentored junior team members to improve their skills in sales, negotiation, and relationship building for overall team success.
  • Streamlined internal processes to enhance efficiency, reduce costs, and support continued business growth.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Collaborated with cross-functional teams to develop comprehensive proposals and deliver customized solutions that addressed unique client needs.
  • Nurtured long-lasting relationships with key industry stakeholders, resulting in increased visibility and credibility for the company within the market.
  • Championed new product offerings within the organization, driving adoption rates among both colleagues and customers alike.
  • Enhanced revenue streams by upselling additional products or services to current clients based on their evolving needs.
  • Developed strategic partnerships for long-term business growth and mutual success through effective negotiation and collaboration.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Recorded accurate and efficient records in customer database.

Business Development Executive

Momentum Insurance
12.2022 - 04.2025
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
  • Market Research: Gather and analyze data to understand target audiences, market trends, and competitors.
  • Product Development: Create and improve products or services to meet customer needs and preferences.
  • Branding: Develop and maintain a brand identity, including logos, messaging, and tone.
  • Advertising: Create and execute advertising campaigns to reach target audiences.
  • Digital Marketing: Utilize digital channels such as social media, email, and search engine optimization (SEO) to reach target audiences.

Human Resources Executive

TWIN CORNER CONSTUCTION & PROJECTS
03.2020 - 06.2024
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Directed hiring and onboarding programs for new employees.
  • Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
  • Educated employees on company policy and kept employee handbook current.
  • Recruitment and Hiring: Assist in developing job descriptions, conducting interviews, and selecting suitable candidates.
  • Policy Development: Help create and implement HR policies, procedures, and employee handbooks.
  • Employee Onboarding: Design and implement onboarding processes to ensure smooth integration of new employees.
  • Performance Management: Develop performance management systems, including goal-setting, evaluations, and feedback.
  • Employee Relations: Provide guidance on employee relations, conflict resolution, and disciplinary actions.
  • Compliance: Ensure compliance with labor laws, regulations, and industry standards.
  • Training and Development: Identify training needs and develop programs to enhance employee skills and knowledge.
  • Benefits and Compensation: Assist in designing and implementing competitive benefits and compensation packages.
  • Employee Engagement: Develop strategies to boost employee engagement, retention, and motivation.
    10. HR Administration: Manage HR-related administrative tasks, such as record-keeping, reporting, and data analysis.

New Business Developer / Advisor

Indwe Risk Services
10.2014 - 11.2022
  • Since my employment in 2014 I have done my RE-5 and NQF Level 4 qualification, I moved through different positions within the company, I have been a Service Advisor, Sale and Service Advisor, Sales Advisor and ultimately lead to me enjoying New Business and the beauty of the process , The thrill of Prospecting, The approach, The presentation, Follow Ups, Referrals and most important is maintaining current relationships as they are the strong hold in the market place.
  • Certificates available upon request.

Computer Lab Assistance

Tshwane University of Technology
06.2013 - 12.2013
  • This position gave the opportunity to enhance my computer skills, part of my responsibilities was to train and help those students who did not know how to use the basics of a computer and assisting them with Microsoft Office (Word, Excel, Power Point) was a primary as students needed to type and print assignments and I would assist with the printing work as well.

Local Student Representative Council

Tshwane University of Technology
01.2013 - 12.2013
  • In my year I was elected by the students to represent them in the council where I held the position of Student Support Services and severed with great pride and to the best of my ability, as a result I got a recognition award by my Resident Manager for the handling of student matters and being able balance out the needs of the Students and the Mandate set out by the Institution.
  • Certificate are available upon request.

Murchendiser / Till Packer

Tasbet Spar Supermarket
03.2005 - 10.2008
  • I worked at the Local Spar Supermarket where I was a Merchandiser and Till Packer after School as a casual worker, I learnt valuable lessons on Customer Service and the basics of client interaction, I had the opportunity to speak to clients and assist with packing their groceries while interacting with them, this lead to clients giving me complements and tips which I cherished at the time, I still use these lessons even today in my day to day interactions. I stopped working to focus on my Matric year in 2009.

Education

NQF Level 4 - Short Term Insurance

Indwe Risk Services
10.2018

RE - 5 - undefined

Moonstone
07.2016

B-Tech - Human Resources Management

Tshwane University of Technology
12.2013

National Diploma - Human Resources Management

Tshwane University of Technology
12.2012

Skills

New business development

CRM management

Relationship building and rapport

Marketing

Training and mentoring

Proposal development

Brand awareness

Performance metrics

Performance goals

Proposal writing

Strategic planning

Business modeling

Industry networking

Research

Contract negotiation expertise

Innovation management

Customer relationship management

FLUENT IN Afrikaans, English, N Sotho and isiZulu

Business development

Staff management

Training and development

Customer service

Team building expertise

Negotiations

Relationship building and management

References

References available upon request.

Interests

I am a big passionate Sports fan having been involved in it my whole life, sporting codes like Rugby, Cricket, Soccer and Body building are some of the active things I do but my favorite is nature and its serenity, I am a habitual hiker and my love for the outdoors has taken me to beautiful places coupled with great experiences in my journey of self discovery

QUALIFICATIONS

  • NQF Level 4 in Short term insurance
  • RE-5
  • National Diploma in Human Resources Management
  • Baccalaureus Technologiae in Human Resources Management
  • Certified Peer Educator

HIKING, READING, BREEDING FISH

I am an Outdoor Enthusiast and Avid Learner

I have a deep love for the great outdoors, and enjoy spending time in nature through hiking and camping. Whether it's a leisurely hike or a challenging trek, I appreciate the physical and mental benefits of exploring the natural world. Camping allows me to disconnect from the hustle and bustle of daily life and reconnect with nature, enjoying the peacefulness of the wilderness and the company of friends and family around the campfire.

I am a Bookworm

I am passionate about reading, devouring books across various genres, from fiction to non-fiction, and everything in between. Reading is a way for me to escape, learn, and expand my knowledge and perspectives.

I am a Fish Breeder with a Passion for Aquatic Life

I find joy in breeding fish, carefully nurturing and caring for my aquatic friends. This hobby requires patience, attention to detail, and a love for the intricate balance of aquatic ecosystems. I appreciate the beauty and diversity of fish, and the satisfaction of successfully breeding and raising them.

Timeline

Senior Business Development Executive

INDWE RISK SERVICES
04.2025 - Current

Business Development Executive

Momentum Insurance
12.2022 - 04.2025

Human Resources Executive

TWIN CORNER CONSTUCTION & PROJECTS
03.2020 - 06.2024

New Business Developer / Advisor

Indwe Risk Services
10.2014 - 11.2022

Computer Lab Assistance

Tshwane University of Technology
06.2013 - 12.2013

Local Student Representative Council

Tshwane University of Technology
01.2013 - 12.2013

Murchendiser / Till Packer

Tasbet Spar Supermarket
03.2005 - 10.2008

RE - 5 - undefined

Moonstone

B-Tech - Human Resources Management

Tshwane University of Technology

National Diploma - Human Resources Management

Tshwane University of Technology

NQF Level 4 - Short Term Insurance

Indwe Risk Services

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Bongani Poyane MatlalaBUSINESS DEVELOPMENT EXECUTIVE