Axl Ong
Saipan
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills, and committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
KFC and Taco Bell, Saipan
04.2023 - Current
- Answer to customer complaints by demonstrating empathy
- Direct customers to appropriate personnel
- Tender payments through phone calls
- Write sales invoices
- Greet customers upon entry
- Write sales reports
- Smile and be polite in front of customers
- Trained new coworkers on proper procedures
Gas Attendant
Tinian Fuel Services, Tinian
10.2021 - 06.2022
- Wrote sales invoices and kept track of charge accounts
- Made reports using Microsoft Excel to compute balance and paste to a physical form
- Trained new clerks on proper procedures and attitudes in the workplace
- Answered customer calls on gas prices and process in call payments
- Counted inventory of oils and lubes
- Ensured superior customer experience by addressing customer concerns; demonstrated empathy and resolved problems
- Greeted customers and guided them to the station they needed
Education
High School Diploma -
Tinian Junior Senior High School
05.2021
Associate of Arts - Liberal Arts
Northern Marianas College
Finasisu Lane, Saipan, 96950, CNMI05.2025
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Money handling
- Listening and comprehension
- Cash handling proficiency
- Personal hygiene maintenance
- Basic math
- Point of sale (POS) system operation
- Adaptability and flexibility
- Decision-making
Timeline
Fast Food Worker
KFC and Taco Bell, Saipan
04.2023 - Current
Gas Attendant
Tinian Fuel Services, Tinian
10.2021 - 06.2022
High School Diploma -
Tinian Junior Senior High School
Associate of Arts - Liberal Arts
Northern Marianas College
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