Summary
Overview
Work History
Education
Skills
Timeline
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Avilynn Babauta

Saipan

Summary

Proven to excel in fast-paced environments, I leveraged my quick learning ability and strong communication skills to enhance customer satisfaction significantly. My expertise in cash handling and commitment to reliability improved operational efficiency, establishing a track record of dependable service and positive customer interactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Slot Attendant/Cashier

Maximina Gabionza
07.2021 - 03.2024
  • Managed cash handling responsibilities with accuracy and integrity.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Connected with guests on personal level to build loyalty.
  • Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.
  • Educated guests on gameplay rules, betting procedures, and payout structures, enhancing their overall enjoyment of the casino atmosphere.
  • Assisted customers with inquiries and provided exceptional service.
  • Answered questions about store policies and addressed customer concerns.

Electronic Gaming Attendant

Chantia Hammond
04.2017 - 06.2020
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
  • Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
  • Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
  • Delivered excellent customer service by addressing player inquiries and resolving issues in a timely manner.
  • Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Built and established positive relationships with patrons, team members and supervisors.

Waitress/Cashier

Laila Younis Boyer
02.2014 - 10.2017
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Answered customers' questions, recommended items, and recorded order information.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Marianas High School
Bwaay Ln, Susupe, Saipan
06.2013

Skills

  • Quick Learner
  • Strong Communication Skills
  • Patience and Empathy
  • Efficient multitasking
  • Basic Computer Literacy
  • Cash handling proficiency
  • Reliability and punctuality
  • Documentation skills

Timeline

Slot Attendant/Cashier

Maximina Gabionza
07.2021 - 03.2024

Electronic Gaming Attendant

Chantia Hammond
04.2017 - 06.2020

Waitress/Cashier

Laila Younis Boyer
02.2014 - 10.2017

High School Diploma -

Marianas High School

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Avilynn Babauta