Punctual and honest team member with background fast moving consumer goods (FMCG). Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste.
Overview
4
4
years of professional experience
7
7
Languages
Work History
Transcriptionist
Rev.com
10.2021 - 01.2022
Enhanced transcription accuracy by diligently proofreading and editing final documents.
Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
Optimized transcription process by utilizing advanced software tools, resulting in increased productivity.
Verified accuracy of transcribed material prior to finalization.
Increased client satisfaction by providing timely and accurate transcriptions for various industries.
Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
Stayed current with industry terminology to provide accurate transcription services.
Consistently met or exceeded established productivity goals while maintaining a high level of accuracy across all completed assignments.
Volunteer Tuck Shop Attendant
The King's School White River
01.2020 - 03.2020
Provided excellent customer service by effectively communicating with students and staff, fostering a welcoming atmosphere.
Managed cash transactions accurately, contributing to the financial integrity of the tuck shop operations.
Collaborated with team members to prepare food and beverage items, ensuring compliance with health and safety standards.
Assisted in preparing and serving food items while maintaining a clean and organized work environment.
Provided excellent customer service by efficiently handling transactions and addressing customer inquiries.
Collaborated with team members to streamline service processes, improving overall customer satisfaction.
Followed safety and hygiene protocols to guarantee a safe environment for both staff and learners.
Marketing Volunteer
The King's School White River
02.2018 - 11.2019
Handed out folders containing application forms and brochures detailing the school's offerings.
Effectively described from personal experience what the school's offerings had done for me.
Answered questions of parents and relatives based on detailed knowledge.
Worked strategically with other learners to cover as much territory as possible and reach as many people as possible.
Trained newer volunteers and delegated tasks that fostered learning and growth in confidence.
Education
National Senior Certificate With Bachelor's Pass -
The King's School White River
White River, Mpumalanga
04.2001 -
Bachelor of Commerce - Supply Chain And Operations Management
University of South Africa
Nelspruit, Mpumalanga
04.2001 -
General Education Certificate (Grade 9) -
Penryn College
Boschrand Farm, Mbombela, Mpumalanga
04.2001 -
Skills
Strategizing and planning effectively for desirable outcomes
Interests
Coding
Operations management
Retail management
Timeline
Transcriptionist
Rev.com
10.2021 - 01.2022
Volunteer Tuck Shop Attendant
The King's School White River
01.2020 - 03.2020
Marketing Volunteer
The King's School White River
02.2018 - 11.2019
National Senior Certificate With Bachelor's Pass -
The King's School White River
04.2001 -
Bachelor of Commerce - Supply Chain And Operations Management