Dynamic financial services professional with extensive experience at IDFC FIRST BANK, excelling in customer relationship management and sales strategy. Proven track record in managing high-net-worth portfolios and enhancing client satisfaction. Adept at driving revenue growth through effective operations management and cross-selling initiatives. Committed to fostering strong client loyalty.
Oversee branch operations and customer service for NEFT, RTGS, RE-KYC, and cash management
Managing branch banca insurance with Bank of India
Oversaw Banca Insurance sales initiatives with ICICI Bank to drive revenue growth.
Enhanced customer service operations at ICICI Bank, improving client satisfaction metrics.
Customer relationship management