Armand Du Preez
Witbank
Summary
Proven Service Manager at Witbank Tool Centre, adept in customer relations and maintaining high-quality workmanship. Leveraged attention to detail and a goal-oriented mindset to exceed sales quotas and enhance client satisfaction. Skilled in multitasking, organization, and fostering positive team environments, significantly improving project completion rates and safety standards.
Service management professional known for high standards and results orientation. Proven track record in optimizing service processes and enhancing team performance. Strong focus on collaboration and adaptability, ensuring reliable support and flexibility in dynamic settings. Demonstrated expertise in team leadership and customer relationship management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Manager
Witbank Tool Centre
09.2023 - Current
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed and maintained positive relationships with customers to build rapport and trust.
Service Technician
Witbank Tool Centre
10.2019 - 08.2023
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Sales Representative
Witbank Tool Centre
10.2017 - 09.2019
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Built relationships with customers and community to promote long term business growth.
Internal Sales
Witbank Tool Centre
01.2016 - 09.2017
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Researched and identified possible new accounts for sales development.
- Supported external sales representatives by preparing necessary documentation for presentations and proposals while maintaining a clear understanding of all relevant project details throughout each stage of the sale cycle.
Education
National Senior Certifcate -
Hoërskool Generaal Hertzog
Witbank, South Africa12-2015
Skills
- Positive attitude
- Customer relations
- Goal-oriented mindset
- Attention to detail
- Multitasking and organization
Certification
Ladder Safety in The Workplace
Basic Firefighting
First Aid Level 2
HIRA
Basic Electricity
Basic Hand Tools
Electrical Test Instrument
Hobbies
Casual Golfer
Reading Enthusiast
Casual Chess Player
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Zulu
Elementary (A2)
Timeline
Service Manager
Witbank Tool Centre
09.2023 - Current
Service Technician
Witbank Tool Centre
10.2019 - 08.2023
Sales Representative
Witbank Tool Centre
10.2017 - 09.2019
Internal Sales
Witbank Tool Centre
01.2016 - 09.2017
National Senior Certifcate -
Hoërskool Generaal Hertzog
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