Anuj Kumar Shrivas

EXL Service is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The company is headquartered in New York and has more than 37,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa.

● Handling a team of almost 10 onboarding Specialist and take care of all the work process completed by them and my Team Lead throughout the on boarding process.

● Checking if all the New Hire candidates’ documents are uploaded on the Client portal or not.

● Training New Hires for the Client being Assigned to them.

● Explaining their KRA’s to the team.

● Taking care if all KRS’s are met on timely manner.

● Daily Calls with the business team to check if their candidates on-boarding process is running smooth.

● Giving Feedback for the calls and Survey Response received from the candidate.

● Client Audit Review and final Go!

● Setting up Completely New Process for the New Client comes in the company.

● Assigning New On-boarding to the Team.

● Helping out my Team in getting there On-boarding completed on time whenever there is a need.

● Daily MOM to check if there is anything new or old which can be helpful for us and team.

● Making Background check, Drug test, Health Screening portals so that compliance can be met.

● Crafting and sending emails with information about the company and position, including work schedules, dress code and parking options.

● Preparing on boarding kits

● Gather and process paperwork, like contracts and non-disclosure agreements

● Inform employees on their first tasks

● Distribute manuals, passwords and guidelines, as needed

● Running BG/DT for the Candidate.

● Taking Care of the compliance for the Company

eTeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we’re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire every day to do quality work for our clients and help our talent work at some of the most amazing companies.

● Handling a team of almost 7 people and take care of all the work process completed by them throughout the on boarding process.

● Checking if all the New Hire candidates’ documents are uploaded on the Client portal or not.

● Training New Hires for the Client being Assigned to them.

● Explaining their KRA’s to the team.

● Taking care if all KRS’s are met on timely manner.

● Daily Calls with the business team to check if their candidates on-boarding process is running smooth.

● Giving Feedback for the calls and Survey Response received from the candidate.

● Client Audit Review and final Go!

● Setting up Completely New Process for the New Client comes in the company.

● Assigning New On-boarding to the Team.

● Helping out my Team in getting there On-boarding completed on time whenever there is a need.

● Auditing calls for my team and make sure our candidates are satisfied with the onboarding process.

● Daily MOM to check if there is anything new or old which can be helpful for us and team.

● Making Background check, Drug test, Health Screening portals so that compliance can be met.

● Crafting and sending emails with information about the company and position, including work schedules, dress code and parking options.

● Preparing on boarding kits

● Gather and process paperwork, like contracts and non-disclosure agreements

● Inform employees on their first tasks

● Distribute manuals, passwords and guidelines, as needed

● Running BG/DT for the Candidate.

● Taking Care of the compliance for the Company

Extra Skills-

● Complete Knowledge of Time sheet portal and Client portals.

● Knowledge of about complete US, Canada and C2C Paperwork.

● Highly Detailed Oriented in each section of Onboarding process.

● Almost Handled 200+ premium Clients of US and Canada location.

● Worked with Almost more than 100+ Premium Client.

Mindlance Inc. (Noida) We have also been consistently recognized as one of the best performing partners to industry leading MSP programsincluding Kelly, Tapfin, ProUnlimited, Pontoon, GRI, WorkforceLogiq and Agile 1. As a recruitment centric talentacquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research,Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US,Canada and India.

● Preparing on boarding kits

● Gather and process paperwork, like contracts and non-disclosure agreements

● Inform employees on their first tasks ● Distribute manuals, passwords and guidelines, as needed

● Running BG/DT for the Candidate. ● Taking Care of the compliance for the Company

● Time sheet

● Knowledge of about complete US, Canada and C2C Paperwork.

● Highly Detailed Oriented in each section of Onboarding process.

● Almost Handled 200+ premium Clients of US and Canada location.

● Worked with Almost more than 100+ Premium Client.

Achievement

● Spot Award.

● Team Achievement Award

SGS is the world's leading staffing and inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. To deliver business solutions that are innovative, strategic and responsive. The solutions transcend traditional boundaries by transforming our clients’, employees’ and communities’

aspirations for advancement and growth into reality.

● Managing cross functional teams on multiple locations and making sure operations are running smoothly.

● Completing all the Client requirements.

● Creating all the BG/DT Portals

● Assigning client the my team accordingly

● Assigning OB to my team.

● Finalizing Adjudication for each candidate.

● Training all the new Hire Candidate in our department.

● Completing all the Pre-Hire and Post Hiring activities for the candidates.

● Completing all the new client requirements.

● First face for the candidate.

● Completing all the Client requirements for the candidates.

● Working on C2C Client.

● Training all the new Hire Candidate in our department on W2.

● Completing all the Pre-Hire activities for the candidates.

● Completing all the new client requirements.

Achievement

● Top Performer of the month.

● Time sheet Champ for the month.

● Employee of the Year (On boarding).

The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO). The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world.

Teleperformance has 300,000 employees across 350 contact centres in 80 countries and serves over 170 markets.

● Solving Customers Issues related to their Flipkart Account.

● Providing Technical Support for their inside Account.

● Resolving Customer Queries related to their ordered product.

● Solving BUG related issues.

● Giving product knowledge to my New Hires.

Achievement

● Solution champ of the Quarter.

● Highest Res-Rate Champ.

● Highest Call rate, performance key criteria in Big Billion Days.

● Employee of the Month.