Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
StrayBox Private Limited
01.2023 - 08.2023
Collaborated closely with the business development team to successfully convince and on-board 168 brands through 227 vendors, getting their products listed on the E-Commerce portal, driving platform growth and market reach.
Centralized reporting and streamlined workflow by implementing CRM software and HRM software, significantly contributing to higher efficiency, improved communication, and reduced operational delays across departments.
Formalized and drafted 15+ SOPs for multiple departments of the organization in
collaboration with external auditor and department heads, leading to formalization in workflow and higher efficiency.
Designed and Wire-framed E-Commerce website, mobile app, and delivery app in collaboration with technical team.
Scheduled and Performed regular debugging and improvement of the website and the app in synergy with IT team.
Conceptualized and established the operational workflow for both the front end and back end of the website, in close collaboration with the technical team and higher management, ensuring seamless integration and functionality.
Successfully led a team of 4 data operators in cataloguing over 50,000+ SKUs from 150+ renowned brands onto the E-Commerce platform, ensuring data accuracy and timely project completion.
Operations Manager
Modi Construction Company
10.2020 - 12.2022
Supervised the construction of two-lane Road over bridge for North Western Railways, budgeted 22.84 Cr, spanning 718m length & 10m width, situated between Dausa & Bhankari Station in Dausa-Bandikui, Rajasthan.
Aided in the ground analysis and topographical survey of the work site before the start of the project.
Oversaw in-situ casting and pre-stressing of 18m RCC Girders and assembling of 36m composite Girders.
Handled and coordinated multiple teams for ground improvement, casting, assembling, foundation work, etc.
Launched 4 composite girders within the railway block time-frame allotted by the officials.
Coordinated day-to-day activities and planned inspection visits done by Railway Officials at the job site.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Supervised operations staff and kept employees compliant with company policies and procedures.
Lean Six Sigma Green Belt Certification, Grant Thornton, 08/01/24
Product Management Fellowship, NextLeap, 09/01/22
Extra-Curricular Activities
Participated in a cleanliness initiative aimed at maintaining cleanliness and improving the local environment inside the campus during undergraduate studies.
Tutored and mentored students from 7th standard at KV School, IIT-G, Guwahati in mathematics and physics as part of a community service initiative during undergraduate studies.
Awards
Employee of the Month, Awarded for successfully streamlining the catalogue process for new SKUs, significantly increasing monthly output and improving overall operational efficiency.
2nd Position in Electrovate Inter-Hostel Technical Competition, Collaborated with teammates to ideate, design, and prototype a detection and alert band for slip disk patients, showcasing innovation and teamwork.
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited
Quality Specialist at OPELLA HEALTHCARE PRIVATE LIMITED (a unit of Sanofi Healthcare Private Limited)Quality Specialist at OPELLA HEALTHCARE PRIVATE LIMITED (a unit of Sanofi Healthcare Private Limited)