Ankita Upadhyay
PMO & Resource Management
Jabalpur
Summary
Results-driven resource manager with expertise in candidate sourcing and workforce optimization. Proven ability to enhance team performance and drive operational efficiency.
Overview
12
12
years of professional experience
Work History
Resource Manager
Tata Consultancy Services
06.2018 - Current
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Streamlined resource management processes, improving response times for project staffing needs.
- Drove continuous improvement efforts in resource management practices, enhancing overall operational efficiency.
- Developed resource allocation strategies to optimize project delivery efficiency.
- Collaborated with cross-functional teams to align workforce capabilities with project demands.
- Mentored junior resource managers to enhance team performance and knowledge sharing.
- Implemented training programs focused on skill development and resource utilization effectiveness.
- Analyzed workforce data to identify trends and forecast future resource requirements.
- Ensured compliance with all regulatory requirements in procurement and deployment of resources.
PMO Consultant
Tata Consultancy Services
01.2018 - Current
- Led PMO initiatives to align project goals with organizational strategy.
- Developed and implemented project governance frameworks enhancing compliance and oversight.
- Streamlined reporting processes resulting in improved visibility into project performance.
- Facilitated stakeholder engagement sessions to gather requirements and expectations.
- Enhanced stakeholder satisfaction by proactively addressing concerns and providing timely updates on project progress.
- Collaborated with cross-functional teams to drive continuous improvement in project execution processes.
Work Order Manager
Tata Consultancy Services
01.2017 - 12.2017
- Streamlined work order processes to enhance operational efficiency and reduce turnaround times.
- Implemented tracking systems for real-time visibility of work order statuses across teams.
- Coordinated cross-functional communication to ensure alignment on project deadlines and deliverables.
- Analyzed workflow data to identify bottlenecks and recommend process improvements.
- Mentored junior team members, enhancing their understanding of work order management principles and tools.
- Resolved conflicts among team members effectively, maintaining focus on achieving project goals in a timely manner.
- Established specific targets for team objectives and objectives and communicated to other team members.
Data Analyst
Tata Consultancy Services
03.2014 - 12.2016
- Analyzed large datasets to identify trends and support business decision-making.
- Conducted statistical analysis to ensure data accuracy and integrity across projects.
- Collaborated with cross-functional teams to streamline data collection processes.
- Developed Excel documents to pull metrics data and present information to stakeholders for informed decision-making on resource placement.
- Coordinated with IT to implement data security measures, ensuring protection of sensitive information.
- Scheduled meetings with clients to discuss delivery feedback and identify potential improvements.
Education
Bachelor of Engineering - Information Technology
Gyan Ganga School
Jabalpur, India 04.2001 -
Skills
Resource allocation
Workforce optimization
Team management
Talent acquisition
Recruitment
Candidate evaluation
Interviewing
Pre-employment screening
Timeline
Resource Manager
Tata Consultancy Services
06.2018 - Current
PMO Consultant
Tata Consultancy Services
01.2018 - Current
Work Order Manager
Tata Consultancy Services
01.2017 - 12.2017
Data Analyst
Tata Consultancy Services
03.2014 - 12.2016
Bachelor of Engineering - Information Technology
Gyan Ganga School
04.2001 -