ANKIT BIRLA

Client: MSIG Malaysia (Insurance domain).

• Designed and enhanced BPM-based enterprise workflows using OpenText AppWorks (Cordys) for insurance claim processing and product lifecycle management.
• Delivered multiple product enhancements, including EV, Fire, and Personal Health insurance products, enabling faster business onboarding and configuration.
• Developed and optimized Java-based services and APIs to support business process automation and system integrations.
• Analyzed HD logs and resolved critical production issues, ensuring system stability, and minimizing downtime.
• Troubleshot and fixed application-level and system-level errors, improving the overall reliability of business processes.
• Collaborated with business and QA teams to deliver enhancements and fixes across SIT, UAT, and production environments.

Clients: ICICI Prudential Life Insurance

• Designed and implemented BPM solutions using OpenText AppWorks (Cordys) for the insurance and banking domains.
• Developed and enhanced payout processing systems, covering end-to-end flows, including payment routing, approval workflows, and PRN creation.
• Integrated enterprise systems such as P400, Group Asia, and Life Asia, enable seamless payout processing and data exchange.
• Implemented banking validations, including iBank verification, Rs 1-verification processes, and cheque printing workflows.
• Developed file generation processes and automated backend operations based on evolving business requirements.
• Built and consumed REST/SOAP web services to integrate with external financial and enterprise systems.

Saudi Bank – Middleware Development:

• Developed middleware solutions using OpenText AppWorks to integrate front-end applications with multiple back-end banking channels.
• Designed WSDLs, XML schemas (XSD), and services to standardize and transform incoming requests.
• Implemented BPM-based service orchestration to map and route front-end requests to appropriate back-end systems.
• Ensured scalable and reusable service architecture aligned with SOA principles.

• Learned and implemented BPM workflows and APIs.
• Gained hands-on experience in OpenText AppWorks (Cordys), focusing on schedulars, services, xforms, metadata, WsApps development.
• Developed basic process models and APIs as part of real library management time project exposure.
• Built foundational knowledge in enterprise application development and integration concepts.