Anamika Shukla

Looking for an innovative challenging environment that can utilize my capabilities and education to be and asset to the firm by contracting my best efforts to attain the organization objectives

I believe that hard work is the only key to success in life and thus I am always positive and I always put the best of my knowledge and achieve the desired goals and attain perfection.

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• Rotary International
• International Association of Administrative Professionals

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• Work willingly towards personal and company goal
• Strong sense of responsibility and self-motivation
• Good understanding and quick learning capability
• Easy to get attached with things & my confidence

• Receptionist Executive, Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, Taking part in training and development program of junior staff, Applying Theft-control activities, Answering screening and forwarding incoming phone calls, Briefing the staff on daily basis and providing them the new update and information, Maintain record of incidents, overnight & system breakdown, Performing all special task assigned by higher management, Performing various clerical tasks such as filing, photocopying, and data entry, Coordinating with doctors, nurses, and other healthcare professionals to facilitate patient care, Information about hospital guest services, visiting hours, and patient status within confidentiality guidelines, Assisting patients with billing inquiries and processing insurance forms, Accurately maintaining and updating patient records, including personal details and medical history, Organising and scheduling patient appointments, ensuring the efficient use of the hospital's resources, Managing incoming calls and directing them to appropriate departments, Welcoming patients and providing them with necessary information and direction
• Validator (MIS), Traffic & Revenue MIS compilation & reconciliation of system reports, Prepare PCU report of the Project with traffic, Preparing a DPR, MPR, MMR & MBR report for NHAI & Management, Responsible for internal & external audit, coordinate with IT team for resolving the internal & NHAI queries related to system reports, Take necessary actions, coordination with O&M Team for closure for various Audit points on Revenue, Traffic and TMS, Fastage transactions revalidate and follow the NHAI & Bank procedure, Responsible for handling Fastage ETC traffic & revenue reconciliation data & coordinate with IT team reconciliation of for ETC traffic data, Responsible for rechecking POS records & quick start Fastag, Verifying the validation procedure and update as per report requirement, Verify transaction and guide to Validators for revalidate the transactions with using CCTV & System, Trained the company Validators and vendor side staff as per SOP
• Validator, To manage & process overload traffic penalizes 6 times as toll fee, Taking part in training and development program of junior staff, Applying Theft-control activities, Reconciliation of shortage, surplus of toll collector at the end of day, Ensuring to maintain all related documentation at the Toll Plaza, Validating all transaction done by toll collectors as well as of ETC Lanes, Briefing the staff on daily basis and providing them the new update and information, Maintain record of incidents, overnight & system breakdown, Performing all special task assigned by higher management, Junior Staff handling
• Point of Sale (POS), Processing returns, payment reversals and exchanges, Help new cashiers with service and customer issues to maintain team efficiency and customer satisfaction, Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals, Count out all tills to prepare and verify deposits, Change orders and safe counts, Print and have associates sign any discrepancies with their tills from previous days
• Auditor, Reduce Exemptions, Traffic Management in the Lane