Looking for challenging roles in progressive organizations where I can use my technical skills and quick learning ability to grow to leadership roles while contributing to the company. Total 11.5 years of experience in service and customer support for construction and mining equipment.
Overview
11
11
years of professional experience
4
4
Certifications
1
1
Language
Work History
Customer support (MBG) Sr. Service engineer
GMMCO LTD. CAT, A CK BIRLA GROUP
03.2022 - Current
Currently working with GMMCO LTD. CAT, A CK BIRLA GROUP as a Customer support (MBG) Sr. Service engineer since 02/03/2022 to till date.
Work scope: -
1. Handle the service and maintenance of the wide spectrum of earthmoving equipment like - Excavator, Motor grader, dozer, and wheel loader.
2. Preventive maintenance management.
3. Handling technician tool, troubleshooting with the help of Cat ET tool & SIS other tools used for communication for central mining.
4. M/C detail, history, data collection etc.
5. Parts planning, inventory management, backlog entry and verification
6. Maintain records and schedule technical and safety training of manpower
7. Manpower management
8. Proactive repair identification for major components, Identification of opportunities for repair by monitoring trend of maintenance, Fault codes, analyzing inspection & oil sample reports
9. Collection of order against techno commercial justification & closing deals with material delivery follow up.
10. Trouble shooting of running breakdowns (daily basis) Engine, power transmission, hydraulic system, machine electrical related system (by reading Machine manuals, Electrical & Hydraulics circuit).
TOYOTA MATERIAL HANDLING EQUPMENT
10.2021 - 02.2022
Date of joining: - 1st OCT 2021 to 1 FEB2022
Work scope: -
1. Material handling machine HLOP MLOP.
2. Troubleshooting & fault tracing.
3. All type Engine, transmission, hydraulic pump, Control valve, hydraulic Cylinder.
4. All machinery fault trace by m/c behavior, sound, knocking, operational problem, etc.
5. How to Customer handling.
6. Maintenance planning.
7. Parts planning.
8. Decrease maintenance cost by proper testing and observation.
Condition monitoring analyst
GAINWELL COMMOSALES PRIVATE LIMITED
10.2019 - 04.2021
Date of joining: - 14 Oct 2019 to 26 APR2021
DEPARTMENT: - Equipment Management Solution. (All Caterpillar Equipment (Excavator, Dump Trucks, Motor Grader, Loader Which are in FMC, WARRANTY and AMC contracts)
Work scope: -
1. I am also carrying responsibility of Caterpillar telemetric device (Product Link), application module (VIMS), Troubleshooting etc.
2. Analysis the failure of any equipment and claim warranty of same using SAP.
3. Generating parts revenue as well as the service revenue.
4. Conducting demonstration of machine as well as the product support campaigns.
5. Failure analysis of components as well as financial justification for a repair.
6. Planning of proactive repair as well as Parts stocking module for repair.
7. Proactive repair identification for major components, Identification of opportunities for repair by monitoring trend of maintenance, Fault codes, analyzing inspection & oil sample reports
CUSTOMER: - NORHTERN COAL FIELDS LIMITED JOB LOCATION: - SINGRAULI (MADHYA-PRADESH) DEPARTMENT: - LARSEN & TOUBRO LIMITED (Product Support Department (Dozers-D 375 & 475, Dumpers- HD785, PC-2000 Which are in FMC & AMC contracts)
Job Profile: -
1.To provide technical support regarding inspection, periodic maintenance and troubleshooting of mining equipment’s like dump trucks, bull dozers, wheel loaders and excavators supplied to the customer.
2. Full involvement in erection and commissioning of new machines at site.
3. Full involvement in rehab of machines and overhauling of major assemblies and subassemblies at customer site.
4. Parts planning and parts inventory management considering working hours and reliability of machines.
5. Maintaining of documents regarding machine maintenance, minor and major breakdowns, parts requirement and availability of machines. Trouble shooting of running breakdowns (daily basis) Engine, power transmission, hydraulic system, machine electrical related system (by reading Machine manuals, Electrical Hydraulics circuit).
Education
BE - Mechanical
RGPV BHOPAL
10+2 Exam - undefined
U.P. Board
U.P.
01.2006
10th Exam - undefined
U.P. Board
U.P.
01.2003
Skills
Service strategy planning
Installation & Commissioning
Workshop management
Calibration, maintenance & repair
FMEA, Testing, Analysis, RCA & Troubleshooting
Hydraulics, diesel engines, power transmission & electronic control system
Preventive & Breakdown maintenance
Major overhauling
Rehabilitation (Assembling & Dissembling)
Spare parts planning
Manpower planning & management
Continuous improvement
Leadership
Client Focused
Team Player
Positive approach
Good communication
Self-motivated
1-MS Office
2- Excel
3-Power point
4-Internet
Certification
LEVEL 2 ACCREDITATION OF CATERPILLER
Interests
Hobbies: Listening Music
OTHER TRAININGS:
Customer relationship, time management & emotional management
DECLARATION
I Hereby Declare That Above Mentioned Information Is True To The Best Of My Knowledge. Date: 2026-01-12 Place: Satna (MP) India. Name: Ambarish
Asst. General Manager, Mine Planning at Gmmco Technology Services Ltd. (CK Birla Group)Asst. General Manager, Mine Planning at Gmmco Technology Services Ltd. (CK Birla Group)
Executive at Orient Electric Limited, A CK Birla Group, Orient Electric Ltd, CK BirlaExecutive at Orient Electric Limited, A CK Birla Group, Orient Electric Ltd, CK Birla
PGT PHYSICS TEACHER CUM ACADEMIC COORDINATOR FOR 9-12 at Priyamvada birla senior secondary school satna (MP BIRLA GROUP)PGT PHYSICS TEACHER CUM ACADEMIC COORDINATOR FOR 9-12 at Priyamvada birla senior secondary school satna (MP BIRLA GROUP)