Abinus Mashimbye
Store Manager
Nelspruit
Summary
Dynamic Store Manager with a proven track record at Clicks Pharmacy, excelling in customer service management and team development. Enhanced customer satisfaction through effective employee training and strategic merchandising, leading to maximized sales and minimized shrinkage. Skilled in retail inventory management, ensuring optimal stock levels and product displays.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
14
14
years of professional experience
5
5
Languages
Work History
Store Manager
Clicks Pharmacy
06.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Merchandiser
3D-Markerting
11.2011 - 03.2016
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
Certificate - Entrepreneurship
National Youth Development Agency
Thulamahase 04.2001 -
Certificate - Supply Chain Management And Capacity Planning
Alison
Online 04.2001 -
Certificate - Wholesale And Retail Operations
SETA
Polokwane 04.2001 -
National Senior Certificate - Science Education
Gija-Ngove Senior Secondary School
Giyani, South Africa 04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Retail inventory management
Team building
Store operations
Shift scheduling
Operations management
Timeline
Store Manager
Clicks Pharmacy
06.2024 - Current
Merchandiser
3D-Markerting
11.2011 - 03.2016
Certificate - Entrepreneurship
National Youth Development Agency
04.2001 -
Certificate - Supply Chain Management And Capacity Planning
Alison
04.2001 -
Certificate - Wholesale And Retail Operations
SETA
04.2001 -
National Senior Certificate - Science Education
Gija-Ngove Senior Secondary School
04.2001 -
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